Daily Papers

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (i) feature-based; (ii) self-based. Our experiments with a corpus of Russian analytical texts RuSentRel illustrate that the models trained with attentive encoders outperform ones that were trained without them and achieve 1.5-5.9% increase by F1. We also provide the analysis of attention weight distributions in dependence on the term type.

Targeted opinion word extraction (TOWE) is a sub-task of aspect based sentiment analysis (ABSA) which aims to find the opinion words for a given aspect-term in a sentence. Despite their success for TOWE, the current deep learning models fail to exploit the syntactic information of the sentences that have been proved to be useful for TOWE in the prior research. In this work, we propose to incorporate the syntactic structures of the sentences into the deep learning models for TOWE, leveraging the syntax-based opinion possibility scores and the syntactic connections between the words. We also introduce a novel regularization technique to improve the performance of the deep learning models based on the representation distinctions between the words in TOWE. The proposed model is extensively analyzed and achieves the state-of-the-art performance on four benchmark datasets.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to generate both abstractive summaries by decoding these frequent encodings, and extractive summaries by selecting the sentences assigned to the same frequent encodings. Our method is attributable, because the model identifies sentences used to generate the summary as part of the summarization process. It scales easily to many hundreds of input reviews, because aggregation is performed in the latent space rather than over long sequences of tokens. We also demonstrate that our appraoch enables a degree of control, generating aspect-specific summaries by restricting the model to parts of the encoding space that correspond to desired aspects (e.g., location or food). Automatic and human evaluation on two datasets from different domains demonstrates that our method generates summaries that are more informative than prior work and better grounded in the input reviews.

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling supervised training. However, the number of reviews per product is large (320 on average), making summarization - and especially training a summarizer - impractical. Moreover, the content of many reviews is not reflected in the human-written summaries, and, thus, the summarizer trained on random review subsets hallucinates. In order to deal with both of these challenges, we formulate the task as jointly learning to select informative subsets of reviews and summarizing the opinions expressed in these subsets. The choice of the review subset is treated as a latent variable, predicted by a small and simple selector. The subset is then fed into a more powerful summarizer. For joint training, we use amortized variational inference and policy gradient methods. Our experiments demonstrate the importance of selecting informative reviews resulting in improved quality of summaries and reduced hallucinations.

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (1) feature-based; (2) self-based. In our study, we utilize the corpus of Russian analytical texts RuSentRel and automatically constructed news collection RuAttitudes for enriching the training set. We consider the problem of attitude extraction as two-class (positive, negative) and three-class (positive, negative, neutral) classification tasks for whole documents. Our experiments with the RuSentRel corpus show that the three-class classification models, which employ the RuAttitudes corpus for training, result in 10% increase and extra 3% by F1, when model architectures include the attention mechanism. We also provide the analysis of attention weight distributions in dependence on the term type.

Recent well-known works demonstrate encouraging progress in aspect-based sentiment classification (ABSC), while implicit aspect sentiment modeling is still a problem that has to be solved. Our preliminary study shows that implicit aspect sentiments usually depend on adjacent aspects' sentiments, which indicates we can extract implicit sentiment via local sentiment dependency modeling. We formulate a local sentiment aggregation paradigm (LSA) based on empirical sentiment patterns (SP) to address sentiment dependency modeling. Compared to existing methods, LSA is an efficient approach that learns the implicit sentiments in a local sentiment aggregation window, which tackles the efficiency problem and avoids the token-node alignment problem of syntax-based methods. Furthermore, we refine a differential weighting method based on gradient descent that guides the construction of the sentiment aggregation window. According to experimental results, LSA is effective for all objective ABSC models, attaining state-of-the-art performance on three public datasets. LSA is an adaptive paradigm and is ready to be adapted to existing models, and we release the code to offer insight to improve existing ABSC models.

In this paper, we introduce the Dialogue Evaluation shared task on extraction of structured opinions from Russian news texts. The task of the contest is to extract opinion tuples for a given sentence; the tuples are composed of a sentiment holder, its target, an expression and sentiment from the holder to the target. In total, the task received more than 100 submissions. The participants experimented mainly with large language models in zero-shot, few-shot and fine-tuning formats. The best result on the test set was obtained with fine-tuning of a large language model. We also compared 30 prompts and 11 open source language models with 3-32 billion parameters in the 1-shot and 10-shot settings and found the best models and prompts.

Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The framework first analyzes the implicit aspects and opinions in the text using common sense and thinking chain capabilities. Then, it reflects on the process of implicit sentiment analysis and finally deduces the polarity of sentiment. The model is evaluated on the SemEval 2014 dataset, consisting of 1120 restaurant reviews and 638 laptop reviews. The experimental results demonstrate that the utilization of the ERNIE-Bot-4+SAoT model yields a notable performance improvement. Specifically, on the restaurant dataset, the F1 score reaches 75.27, accompanied by an ISA score of 66.29. Similarly, on the computer dataset, the F1 score achieves 76.50, while the ISA score amounts to 73.46. Comparatively, the ERNIE-Bot-4+SAoT model surpasses the BERTAsp + SCAPt baseline by an average margin of 47.99%.

We study the task of long-form opinion text generation, which faces at least two distinct challenges. First, existing neural generation models fall short of coherence, thus requiring efficient content planning. Second, diverse types of information are needed to guide the generator to cover both subjective and objective content. To this end, we propose DYPLOC, a generation framework that conducts dynamic planning of content while generating the output based on a novel design of mixed language models. To enrich the generation with diverse content, we further propose to use large pre-trained models to predict relevant concepts and to generate claims. We experiment with two challenging tasks on newly collected datasets: (1) argument generation with Reddit ChangeMyView, and (2) writing articles using New York Times' Opinion section. Automatic evaluation shows that our model significantly outperforms competitive comparisons. Human judges further confirm that our generations are more coherent with richer content.

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

Effective representation learning from text has been an active area of research in the fields of NLP and text mining. Attention mechanisms have been at the forefront in order to learn contextual sentence representations. Current state-of-the-art approaches for many NLP tasks use large pre-trained language models such as BERT, XLNet and so on for learning representations. These models are based on the Transformer architecture that involves recurrent blocks of computation consisting of multi-head self-attention and feedforward networks. One of the major bottlenecks largely contributing to the computational complexity of the Transformer models is the self-attention layer, that is both computationally expensive and parameter intensive. In this work, we introduce a novel multi-head self-attention mechanism operating on GRUs that is shown to be computationally cheaper and more parameter efficient than self-attention mechanism proposed in Transformers for text classification tasks. The efficiency of our approach mainly stems from two optimizations; 1) we use low-rank matrix factorization of the affinity matrix to efficiently get multiple attention distributions instead of having separate parameters for each head 2) attention scores are obtained by querying a global context vector instead of densely querying all the words in the sentence. We evaluate the performance of the proposed model on tasks such as sentiment analysis from movie reviews, predicting business ratings from reviews and classifying news articles into topics. We find that the proposed approach matches or outperforms a series of strong baselines and is more parameter efficient than comparable multi-head approaches. We also perform qualitative analyses to verify that the proposed approach is interpretable and captures context-dependent word importance.

With an increasing social demand for fine-grained sentiment analysis (SA), implicit sentiment analysis (ISA) poses a significant challenge with the absence of salient cue words in expressions. It necessitates reliable reasoning to understand how the sentiment is aroused and thus determine implicit sentiments. In the era of Large Language Models (LLMs), Encoder-Decoder (ED) LLMs have gained popularity to serve as backbone models for SA applications, considering impressive text comprehension and reasoning ability among diverse tasks. On the other hand, Decoder-only (DO) LLMs exhibit superior natural language generation and in-context learning capabilities. However, their responses may contain misleading or inaccurate information. To identify implicit sentiment with reliable reasoning, this study proposes RVISA, a two-stage reasoning framework that harnesses the generation ability of DO LLMs and the reasoning ability of ED LLMs to train an enhanced reasoner. Specifically, we adopt three-hop reasoning prompting to explicitly furnish sentiment elements as cues. The generated rationales are utilized to fine-tune an ED LLM into a skilled reasoner. Additionally, we develop a straightforward yet effective verification mechanism to ensure the reliability of the reasoning learning. We evaluated the proposed method on two benchmark datasets and achieved state-of-the-art results in ISA performance.

While sentiment analysis systems try to determine the sentiment polarities of given targets based on the key opinion expressions in input texts, in implicit sentiment analysis (ISA) the opinion cues come in an implicit and obscure manner. Thus detecting implicit sentiment requires the common-sense and multi-hop reasoning ability to infer the latent intent of opinion. Inspired by the recent chain-of-thought (CoT) idea, in this work we introduce a Three-hop Reasoning (THOR) CoT framework to mimic the human-like reasoning process for ISA. We design a three-step prompting principle for THOR to step-by-step induce the implicit aspect, opinion, and finally the sentiment polarity. Our THOR+Flan-T5 (11B) pushes the state-of-the-art (SoTA) by over 6% F1 on supervised setup. More strikingly, THOR+GPT3 (175B) boosts the SoTA by over 50% F1 on zero-shot setting. Our code is open at https://github.com/scofield7419/THOR-ISA.

Current opinion summarization systems simply generate summaries reflecting important opinions from customer reviews, but the generated summaries may not attract the reader's attention. Although it is helpful to automatically generate professional reviewer-like summaries from customer reviews, collecting many training pairs of customer and professional reviews is generally tricky. We propose a weakly supervised opinion summarization framework, Noisy Pairing and Partial Supervision (NAPA) that can build a stylized opinion summarization system with no customer-professional review pairs. Experimental results show consistent improvements in automatic evaluation metrics, and qualitative analysis shows that our weakly supervised opinion summarization system can generate summaries that look more like those written by professional reviewers.

The remarkable success of pretrained language models has motivated the study of what kinds of knowledge these models learn during pretraining. Reformulating tasks as fill-in-the-blanks problems (e.g., cloze tests) is a natural approach for gauging such knowledge, however, its usage is limited by the manual effort and guesswork required to write suitable prompts. To address this, we develop AutoPrompt, an automated method to create prompts for a diverse set of tasks, based on a gradient-guided search. Using AutoPrompt, we show that masked language models (MLMs) have an inherent capability to perform sentiment analysis and natural language inference without additional parameters or finetuning, sometimes achieving performance on par with recent state-of-the-art supervised models. We also show that our prompts elicit more accurate factual knowledge from MLMs than the manually created prompts on the LAMA benchmark, and that MLMs can be used as relation extractors more effectively than supervised relation extraction models. These results demonstrate that automatically generated prompts are a viable parameter-free alternative to existing probing methods, and as pretrained LMs become more sophisticated and capable, potentially a replacement for finetuning.

The surge of user-generated online content presents a wealth of insights into customer preferences and market trends. However, the highly diverse, complex, and context-rich nature of such contents poses significant challenges to traditional opinion mining approaches. To address this, we introduce Online Opinion Mining Benchmark (OOMB), a novel dataset and evaluation protocol designed to assess the ability of large language models (LLMs) to mine opinions effectively from diverse and intricate online environments. OOMB provides extensive (entity, feature, opinion) tuple annotations and a comprehensive opinion-centric summary that highlights key opinion topics within each content, thereby enabling the evaluation of both the extractive and abstractive capabilities of models. Through our proposed benchmark, we conduct a comprehensive analysis of which aspects remain challenging and where LLMs exhibit adaptability, to explore whether they can effectively serve as opinion miners in realistic online scenarios. This study lays the foundation for LLM-based opinion mining and discusses directions for future research in this field.

Aspect and opinion terms extraction from review texts is one of the key tasks in aspect-based sentiment analysis. In order to extract aspect and opinion terms for Indonesian hotel reviews, we adapt double embeddings feature and attention mechanism that outperform the best system at SemEval 2015 and 2016. We conduct experiments using 4000 reviews to find the best configuration and show the influences of double embeddings and attention mechanism toward model performance. Using 1000 reviews for evaluation, we achieved F1-measure of 0.914 and 0.90 for aspect and opinion terms extraction in token and entity (term) level respectively.

We introduce PerSenT, a dataset of crowd-sourced annotations of the sentiment expressed by the authors towards the main entities in news articles. The dataset also includes paragraph-level sentiment annotations to provide more fine-grained supervision for the task. Our benchmarks of multiple strong baselines show that this is a difficult classification task. The results also suggest that simply fine-tuning document-level representations from BERT isn't adequate for this task. Making paragraph-level decisions and aggregating them over the entire document is also ineffective. We present empirical and qualitative analyses that illustrate the specific challenges posed by this dataset. We release this dataset with 5.3k documents and 38k paragraphs covering 3.2k unique entities as a challenge in entity sentiment analysis.

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution to alleviate this problem. Given that reviews often provide a rich and detailed user experience on different interests, they are potential ideal resources for providing high-quality recommendations within an informative conversation. In this paper, we design a novel end-to-end framework, namely, Review-augmented Conversational Recommender (RevCore), where reviews are seamlessly incorporated to enrich item information and assist in generating both coherent and informative responses. In detail, we extract sentiment-consistent reviews, perform review-enriched and entity-based recommendations for item suggestions, as well as use a review-attentive encoder-decoder for response generation. Experimental results demonstrate the superiority of our approach in yielding better performance on both recommendation and conversation responding.

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.

Existing datasets for attribute value extraction (AVE) predominantly focus on explicit attribute values while neglecting the implicit ones, lack product images, are often not publicly available, and lack an in-depth human inspection across diverse domains. To address these limitations, we present ImplicitAVE, the first, publicly available multimodal dataset for implicit attribute value extraction. ImplicitAVE, sourced from the MAVE dataset, is carefully curated and expanded to include implicit AVE and multimodality, resulting in a refined dataset of 68k training and 1.6k testing data across five domains. We also explore the application of multimodal large language models (MLLMs) to implicit AVE, establishing a comprehensive benchmark for MLLMs on the ImplicitAVE dataset. Six recent MLLMs with eleven variants are evaluated across diverse settings, revealing that implicit value extraction remains a challenging task for MLLMs. The contributions of this work include the development and release of ImplicitAVE, and the exploration and benchmarking of various MLLMs for implicit AVE, providing valuable insights and potential future research directions. Dataset and code are available at https://github.com/HenryPengZou/ImplicitAVE

Opinion and sentiment analysis is a vital task to characterize subjective information in social media posts. In this paper, we present a comprehensive experimental evaluation and comparison with six state-of-the-art methods, from which we have re-implemented one of them. In addition, we investigate different textual and visual feature embeddings that cover different aspects of the content, as well as the recently introduced multimodal CLIP embeddings. Experimental results are presented for two different publicly available benchmark datasets of tweets and corresponding images. In contrast to the evaluation methodology of previous work, we introduce a reproducible and fair evaluation scheme to make results comparable. Finally, we conduct an error analysis to outline the limitations of the methods and possibilities for the future work.

In this paper we present a technique of NLP to tackle the problem of inference relation (NLI) between pairs of sentences in a target language of choice without a language-specific training dataset. We exploit a generic translation dataset, manually translated, along with two instances of the same pre-trained model - the first to generate sentence embeddings for the source language, and the second fine-tuned over the target language to mimic the first. This technique is known as Knowledge Distillation. The model has been evaluated over machine translated Stanford NLI test dataset, machine translated Multi-Genre NLI test dataset, and manually translated RTE3-ITA test dataset. We also test the proposed architecture over different tasks to empirically demonstrate the generality of the NLI task. The model has been evaluated over the native Italian ABSITA dataset, on the tasks of Sentiment Analysis, Aspect-Based Sentiment Analysis, and Topic Recognition. We emphasise the generality and exploitability of the Knowledge Distillation technique that outperforms other methodologies based on machine translation, even though the former was not directly trained on the data it was tested over.

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant content -- leads to information overload, making it challenging for users to extract meaningful insights. Traditional opinion summarization models face challenges in handling long inputs and large volumes of reviews, while newer Large Language Model (LLM) approaches often fail to generate accurate and faithful summaries. To address those challenges, this paper introduces (1) a new dataset of long-form user reviews, each entity comprising over a thousand reviews, (2) two training-free LLM-based summarization approaches that scale to long inputs, and (3) automatic evaluation metrics. Our dataset of user reviews is paired with in-depth and unbiased critical summaries by domain experts, serving as a reference for evaluation. Additionally, our novel reference-free evaluation metrics provide a more granular, context-sensitive assessment of summary faithfulness. We benchmark several open-source and closed-source LLMs using our methods. Our evaluation reveals that LLMs still face challenges in balancing sentiment and format adherence in long-form summaries, though open-source models can narrow the gap when relevant information is retrieved in a focused manner.

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment of a piece of text (e.g., positive or negative), as well as identifying specific emotions or opinions expressed in the text, that involves the use of advanced machine and deep learning techniques. Recently, transformer-based language models make this task of human emotion analysis intuitive, thanks to the attention mechanism and parallel computation. These advantages make such models very powerful on linguistic tasks, unlike recurrent neural networks that spend a lot of time on sequential processing, making them prone to fail when it comes to processing long text. The scope of our paper aims to study the behaviour of the cutting-edge Transformer-based language models on opinion mining and provide a high-level comparison between them to highlight their key particularities. Additionally, our comparative study shows leads and paves the way for production engineers regarding the approach to focus on and is useful for researchers as it provides guidelines for future research subjects.

This paper presents AI Wizards' participation in the CLEF 2025 CheckThat! Lab Task 1: Subjectivity Detection in News Articles, classifying sentences as subjective/objective in monolingual, multilingual, and zero-shot settings. Training/development datasets were provided for Arabic, German, English, Italian, and Bulgarian; final evaluation included additional unseen languages (e.g., Greek, Romanian, Polish, Ukrainian) to assess generalization. Our primary strategy enhanced transformer-based classifiers by integrating sentiment scores, derived from an auxiliary model, with sentence representations, aiming to improve upon standard fine-tuning. We explored this sentiment-augmented architecture with mDeBERTaV3-base, ModernBERT-base (English), and Llama3.2-1B. To address class imbalance, prevalent across languages, we employed decision threshold calibration optimized on the development set. Our experiments show sentiment feature integration significantly boosts performance, especially subjective F1 score. This framework led to high rankings, notably 1st for Greek (Macro F1 = 0.51).

Prior work on controllable text generation has focused on learning how to control language models through trainable decoding, smart-prompt design, or fine-tuning based on a desired objective. We hypothesize that the information needed to steer the model to generate a target sentence is already encoded within the model. Accordingly, we explore a different approach altogether: extracting latent vectors directly from pretrained language model decoders without fine-tuning. Experiments show that there exist steering vectors, which, when added to the hidden states of the language model, generate a target sentence nearly perfectly (> 99 BLEU) for English sentences from a variety of domains. We show that vector arithmetic can be used for unsupervised sentiment transfer on the Yelp sentiment benchmark, with performance comparable to models tailored to this task. We find that distances between steering vectors reflect sentence similarity when evaluated on a textual similarity benchmark (STS-B), outperforming pooled hidden states of models. Finally, we present an analysis of the intrinsic properties of the steering vectors. Taken together, our results suggest that frozen LMs can be effectively controlled through their latent steering space.

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur infrequently, leading to errors that arise from using small samples. In this paper, we use the capacity for memorization, interpolation, and extrapolation of Transformer Language Models such as the GPT series to learn the linguistic behaviors of a subgroup within larger corpora of Yelp reviews. We then use prompt-based queries to generate synthetic text that can be analyzed to produce insights into specific opinions held by the populations that the models were trained on. Once learned, more specific sentiment queries can be made of the model with high levels of accuracy when compared to traditional keyword searches. We show that even in cases where a specific keyphrase is limited or not present at all in the training corpora, the GPT is able to accurately generate large volumes of text that have the correct sentiment.

In this paper we investigate the use of decoder-based generative transformers for extracting sentiment towards the named entities in Russian news articles. We study sentiment analysis capabilities of instruction-tuned large language models (LLMs). We consider the dataset of RuSentNE-2023 in our study. The first group of experiments was aimed at the evaluation of zero-shot capabilities of LLMs with closed and open transparencies. The second covers the fine-tuning of Flan-T5 using the "chain-of-thought" (CoT) three-hop reasoning framework (THoR). We found that the results of the zero-shot approaches are similar to the results achieved by baseline fine-tuned encoder-based transformers (BERT-base). Reasoning capabilities of the fine-tuned Flan-T5 models with THoR achieve at least 5% increment with the base-size model compared to the results of the zero-shot experiment. The best results of sentiment analysis on RuSentNE-2023 were achieved by fine-tuned Flan-T5-xl, which surpassed the results of previous state-of-the-art transformer-based classifiers. Our CoT application framework is publicly available: https://github.com/nicolay-r/Reasoning-for-Sentiment-Analysis-Framework

Collecting diverse human opinions is costly and challenging. This leads to a recent trend in exploiting large language models (LLMs) for generating diverse data for potential scalable and efficient solutions. However, the extent to which LLMs can generate diverse perspectives on subjective topics is still unclear. In this study, we explore LLMs' capacity of generating diverse perspectives and rationales on subjective topics such as social norms and argumentative texts. We introduce the problem of extracting maximum diversity from LLMs. Motivated by how humans form opinions based on values, we propose a criteria-based prompting technique to ground diverse opinions. To see how far we can extract diverse perspectives from LLMs, or called diversity coverage, we employ a step-by-step recall prompting to generate more outputs from the model iteratively. Our methods, applied to various tasks, show that LLMs can indeed produce diverse opinions according to the degree of task subjectivity. We also find that LLM's performance of extracting maximum diversity is on par with human.

In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform in this case a QA platform, is used for fine-grained opinion mining. Text coming from QA platforms is far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks.

Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity of languages and the subjective nature of sentiments. It is even more challenging for less-studied and less-resourced languages such as Lithuanian. Our review of existing Lithuanian NLP research reveals that traditional machine learning methods and classification algorithms have limited effectiveness for the task. In this work, we address sentiment analysis of Lithuanian five-star-based online reviews from multiple domains that we collect and clean. We apply transformer models to this task for the first time, exploring the capabilities of pre-trained multilingual Large Language Models (LLMs), specifically focusing on fine-tuning BERT and T5 models. Given the inherent difficulty of the task, the fine-tuned models perform quite well, especially when the sentiments themselves are less ambiguous: 80.74% and 89.61% testing recognition accuracy of the most popular one- and five-star reviews respectively. They significantly outperform current commercial state-of-the-art general-purpose LLM GPT-4. We openly share our fine-tuned LLMs online.

Texts like news, encyclopedias, and some social media strive for objectivity. Yet bias in the form of inappropriate subjectivity - introducing attitudes via framing, presupposing truth, and casting doubt - remains ubiquitous. This kind of bias erodes our collective trust and fuels social conflict. To address this issue, we introduce a novel testbed for natural language generation: automatically bringing inappropriately subjective text into a neutral point of view ("neutralizing" biased text). We also offer the first parallel corpus of biased language. The corpus contains 180,000 sentence pairs and originates from Wikipedia edits that removed various framings, presuppositions, and attitudes from biased sentences. Last, we propose two strong encoder-decoder baselines for the task. A straightforward yet opaque CONCURRENT system uses a BERT encoder to identify subjective words as part of the generation process. An interpretable and controllable MODULAR algorithm separates these steps, using (1) a BERT-based classifier to identify problematic words and (2) a novel join embedding through which the classifier can edit the hidden states of the encoder. Large-scale human evaluation across four domains (encyclopedias, news headlines, books, and political speeches) suggests that these algorithms are a first step towards the automatic identification and reduction of bias.

Aspect Sentiment Triplet Extraction (ASTE) is the most recent subtask of ABSA which outputs triplets of an aspect target, its associated sentiment, and the corresponding opinion term. Recent models perform the triplet extraction in an end-to-end manner but heavily rely on the interactions between each target word and opinion word. Thereby, they cannot perform well on targets and opinions which contain multiple words. Our proposed span-level approach explicitly considers the interaction between the whole spans of targets and opinions when predicting their sentiment relation. Thus, it can make predictions with the semantics of whole spans, ensuring better sentiment consistency. To ease the high computational cost caused by span enumeration, we propose a dual-channel span pruning strategy by incorporating supervision from the Aspect Term Extraction (ATE) and Opinion Term Extraction (OTE) tasks. This strategy not only improves computational efficiency but also distinguishes the opinion and target spans more properly. Our framework simultaneously achieves strong performance for the ASTE as well as ATE and OTE tasks. In particular, our analysis shows that our span-level approach achieves more significant improvements over the baselines on triplets with multi-word targets or opinions.

Prompting large language models has gained immense popularity in recent years due to the advantage of producing good results even without the need for labelled data. However, this requires prompt tuning to get optimal prompts that lead to better model performances. In this paper, we explore the use of soft-prompt tuning on sentiment classification task to quantify the biases of large language models (LLMs) such as Open Pre-trained Transformers (OPT) and Galactica language model. Since these models are trained on real-world data that could be prone to bias toward certain groups of populations, it is important to identify these underlying issues. Using soft-prompts to evaluate bias gives us the extra advantage of avoiding the human-bias injection that can be caused by manually designed prompts. We check the model biases on different sensitive attributes using the group fairness (bias) and find interesting bias patterns. Since LLMs have been used in the industry in various applications, it is crucial to identify the biases before deploying these models in practice. We open-source our pipeline and encourage industry researchers to adapt our work to their use cases.

We propose a general method for measuring complex variables on a continuous, interval spectrum by combining supervised deep learning with the Constructing Measures approach to faceted Rasch item response theory (IRT). We decompose the target construct, hate speech in our case, into multiple constituent components that are labeled as ordinal survey items. Those survey responses are transformed via IRT into a debiased, continuous outcome measure. Our method estimates the survey interpretation bias of the human labelers and eliminates that influence on the generated continuous measure. We further estimate the response quality of each labeler using faceted IRT, allowing responses from low-quality labelers to be removed. Our faceted Rasch scaling procedure integrates naturally with a multitask deep learning architecture for automated prediction on new data. The ratings on the theorized components of the target outcome are used as supervised, ordinal variables for the neural networks' internal concept learning. We test the use of an activation function (ordinal softmax) and loss function (ordinal cross-entropy) designed to exploit the structure of ordinal outcome variables. Our multitask architecture leads to a new form of model interpretation because each continuous prediction can be directly explained by the constituent components in the penultimate layer. We demonstrate this new method on a dataset of 50,000 social media comments sourced from YouTube, Twitter, and Reddit and labeled by 11,000 U.S.-based Amazon Mechanical Turk workers to measure a continuous spectrum from hate speech to counterspeech. We evaluate Universal Sentence Encoders, BERT, and RoBERTa as language representation models for the comment text, and compare our predictive accuracy to Google Jigsaw's Perspective API models, showing significant improvement over this standard benchmark.

We present a novel approach to the problem of text style transfer. Unlike previous approaches requiring style-labeled training data, our method makes use of readily-available unlabeled text by relying on the implicit connection in style between adjacent sentences, and uses labeled data only at inference time. We adapt T5 (Raffel et al., 2020), a strong pretrained text-to-text model, to extract a style vector from text and use it to condition the decoder to perform style transfer. As our label-free training results in a style vector space encoding many facets of style, we recast transfers as "targeted restyling" vector operations that adjust specific attributes of the input while preserving others. We demonstrate that training on unlabeled Amazon reviews data results in a model that is competitive on sentiment transfer, even compared to models trained fully on labeled data. Furthermore, applying our novel method to a diverse corpus of unlabeled web text results in a single model capable of transferring along multiple dimensions of style (dialect, emotiveness, formality, politeness, sentiment) despite no additional training and using only a handful of exemplars at inference time.

The rapid expansion of the digital world has propelled sentiment analysis into a critical tool across diverse sectors such as marketing, politics, customer service, and healthcare. While there have been significant advancements in sentiment analysis for widely spoken languages, low-resource languages, such as Bangla, remain largely under-researched due to resource constraints. Furthermore, the recent unprecedented performance of Large Language Models (LLMs) in various applications highlights the need to evaluate them in the context of low-resource languages. In this study, we present a sizeable manually annotated dataset encompassing 33,605 Bangla news tweets and Facebook comments. We also investigate zero- and few-shot in-context learning with several language models, including Flan-T5, GPT-4, and Bloomz, offering a comparative analysis against fine-tuned models. Our findings suggest that monolingual transformer-based models consistently outperform other models, even in zero and few-shot scenarios. To foster continued exploration, we intend to make this dataset and our research tools publicly available to the broader research community. In the spirit of further research, we plan to make this dataset and our experimental resources publicly accessible to the wider research community.

Aspect-based Sentiment Analysis (ABSA) is a fine-grained opinion mining approach that identifies and classifies opinions associated with specific entities (aspects) or their categories within a sentence. Despite its rapid growth and broad potential, ABSA research and resources remain concentrated in commercial domains, leaving analytical needs unmet in high-demand yet low-resource areas such as education and healthcare. Domain adaptation challenges and most existing methods' reliance on resource-intensive in-training knowledge injection further hinder progress in these areas. Moreover, traditional evaluation methods based on exact matches are overly rigid for ABSA tasks, penalising any boundary variations which may misrepresent the performance of generative models. This work addresses these gaps through three contributions: 1) We propose a novel evaluation method, Flexible Text Similarity Matching and Optimal Bipartite Pairing (FTS-OBP), which accommodates realistic extraction boundary variations while maintaining strong correlation with traditional metrics and offering fine-grained diagnostics. 2) We present the first ABSA study of small decoder-only generative language models (SLMs; <7B parameters), examining resource lower bounds via a case study in education review ABSA. We systematically explore data-free (in-context learning and weight merging) and data-light fine-tuning methods, and propose a multitask fine-tuning strategy that significantly enhances SLM performance, enabling 1.5-3.8 B models to surpass proprietary large models and approach benchmark results with only 200-1,000 examples on a single GPU. 3) We release the first public set of education review ABSA resources to support future research in low-resource domains.

We present a novel corpus for subjectivity detection at the sentence level. We develop new annotation guidelines for the task, which are not limited to language-specific cues, and apply them to produce a new corpus in English. The corpus consists of 411 subjective and 638 objective sentences extracted from ongoing coverage of political affairs from online news outlets. This new resource paves the way for the development of models for subjectivity detection in English and across other languages, without relying on language-specific tools like lexicons or machine translation. We evaluate state-of-the-art multilingual transformer-based models on the task, both in mono- and cross-lingual settings, the latter with a similar existing corpus in Italian language. We observe that enriching our corpus with resources in other languages improves the results on the task.

Fine-grained sentiment analysis (FSA) aims to extract and summarize user opinions from vast opinionated text. Recent studies demonstrate that large language models (LLMs) possess exceptional sentiment understanding capabilities. However, directly deploying LLMs for FSA applications incurs high inference costs. Therefore, this paper investigates the distillation of fine-grained sentiment understanding from LLMs into small language models (SLMs). We prompt LLMs to examine and interpret the sentiments of given reviews and then utilize the generated content to pretrain SLMs. Additionally, we develop a comprehensive FSA benchmark to evaluate both SLMs and LLMs. Extensive experiments on this benchmark reveal that: (1) distillation significantly enhances the performance of SLMs in FSA tasks, achieving a 6.00\% improvement in F_1-score, and the distilled model can outperform Llama-2-7b with only 220M parameters; (2) distillation equips SLMs with excellent zero-shot sentiment classification capabilities, enabling them to match or even exceed their teacher models. These results suggest that distillation from LLMs is a highly promising direction for FSA. We will release our code, data, and pretrained model weights at https://github.com/HITSZ-HLT/FSA-Distillation.

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.

Due to their similarity-based learning objectives, pretrained sentence encoders often internalize stereotypical assumptions that reflect the social biases that exist within their training corpora. In this paper, we describe several kinds of stereotypes concerning different communities that are present in popular sentence representation models, including pretrained next sentence prediction and contrastive sentence representation models. We compare such models to textual entailment models that learn language logic for a variety of downstream language understanding tasks. By comparing strong pretrained models based on text similarity with textual entailment learning, we conclude that the explicit logic learning with textual entailment can significantly reduce bias and improve the recognition of social communities, without an explicit de-biasing process

Generative AI offers a simple, prompt-based alternative to fine-tuning smaller BERT-style LLMs for text classification tasks. This promises to eliminate the need for manually labeled training data and task-specific model training. However, it remains an open question whether tools like ChatGPT can deliver on this promise. In this paper, we show that smaller, fine-tuned LLMs (still) consistently and significantly outperform larger, zero-shot prompted models in text classification. We compare three major generative AI models (ChatGPT with GPT-3.5/GPT-4 and Claude Opus) with several fine-tuned LLMs across a diverse set of classification tasks (sentiment, approval/disapproval, emotions, party positions) and text categories (news, tweets, speeches). We find that fine-tuning with application-specific training data achieves superior performance in all cases. To make this approach more accessible to a broader audience, we provide an easy-to-use toolkit alongside this paper. Our toolkit, accompanied by non-technical step-by-step guidance, enables users to select and fine-tune BERT-like LLMs for any classification task with minimal technical and computational effort.

We explore the properties of byte-level recurrent language models. When given sufficient amounts of capacity, training data, and compute time, the representations learned by these models include disentangled features corresponding to high-level concepts. Specifically, we find a single unit which performs sentiment analysis. These representations, learned in an unsupervised manner, achieve state of the art on the binary subset of the Stanford Sentiment Treebank. They are also very data efficient. When using only a handful of labeled examples, our approach matches the performance of strong baselines trained on full datasets. We also demonstrate the sentiment unit has a direct influence on the generative process of the model. Simply fixing its value to be positive or negative generates samples with the corresponding positive or negative sentiment.

Through prompting, large-scale pre-trained models have become more expressive and powerful, gaining significant attention in recent years. Though these big models have zero-shot capabilities, in general, labeled data are still required to adapt them to downstream tasks. To overcome this critical limitation, we propose an unsupervised fine-tuning framework to directly fine-tune the model or prompt on the unlabeled target data. We demonstrate how to apply our method to both language-augmented vision and masked-language models by aligning the discrete distributions extracted from the prompts and target data. To verify our approach's applicability, we conduct extensive experiments on image classification, sentiment analysis, and natural language inference tasks. Across 13 image-related tasks and 15 language-related ones, the proposed approach achieves consistent improvements over the baselines.

Generative approaches have significantly influenced Aspect-Based Sentiment Analysis (ABSA), garnering considerable attention. However, existing studies often predict target text components monolithically, neglecting the benefits of utilizing single elements for tuple prediction. In this paper, we introduce Element to Tuple Prompting (E2TP), employing a two-step architecture. The former step focuses on predicting single elements, while the latter step completes the process by mapping these predicted elements to their corresponding tuples. E2TP is inspired by human problem-solving, breaking down tasks into manageable parts, using the first step's output as a guide in the second step. Within this strategy, three types of paradigms, namely E2TP(diet), E2TP(f_1), and E2TP(f_2), are designed to facilitate the training process. Beyond dataset-specific experiments, our paper addresses cross-domain scenarios, demonstrating the effectiveness and generalizability of the approach. By conducting a comprehensive analysis on various benchmarks, we show that E2TP achieves new state-of-the-art results in nearly all cases.

We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook personalized needs. To tackle this, we introduce OpinioRAG, a scalable, training-free framework that combines RAG-based evidence retrieval with LLMs to efficiently produce tailored summaries. Additionally, we propose novel reference-free verification metrics designed for sentiment-rich domains, where accurately capturing opinions and sentiment alignment is essential. These metrics offer a fine-grained, context-sensitive assessment of factual consistency. To facilitate evaluation, we contribute the first large-scale dataset of long-form user reviews, comprising entities with over a thousand reviews each, paired with unbiased expert summaries and manually annotated queries. Through extensive experiments, we identify key challenges, provide actionable insights into improving systems, pave the way for future research, and position OpinioRAG as a robust framework for generating accurate, relevant, and structured summaries at scale.

Aspect-based sentiment Analysis (ABSA) delves into understanding sentiments specific to distinct elements within textual content. It aims to analyze user-generated reviews to determine a) the target entity being reviewed, b) the high-level aspect to which it belongs, c) the sentiment words used to express the opinion, and d) the sentiment expressed toward the targets and the aspects. While various benchmark datasets have fostered advancements in ABSA, they often come with domain limitations and data granularity challenges. Addressing these, we introduce the OATS dataset, which encompasses three fresh domains and consists of 20,000 sentence-level quadruples and 13,000 review-level tuples. Our initiative seeks to bridge specific observed gaps: the recurrent focus on familiar domains like restaurants and laptops, limited data for intricate quadruple extraction tasks, and an occasional oversight of the synergy between sentence and review-level sentiments. Moreover, to elucidate OATS's potential and shed light on various ABSA subtasks that OATS can solve, we conducted in-domain and cross-domain experiments, establishing initial baselines. We hope the OATS dataset augments current resources, paving the way for an encompassing exploration of ABSA.

Due to the subjectivity of the summarization, it is a good practice to have more than one gold summary for each training document. However, many modern large-scale abstractive summarization datasets have only one-to-one samples written by different human with different styles. The impact of this phenomenon is understudied. We formulate the differences among possible multiple expressions summarizing the same content as subjective bias and examine the role of this bias in the context of abstractive summarization. In this paper a lightweight and effective method to extract the feature embeddings of subjective styles is proposed. Results of summarization models trained on style-clustered datasets show that there are certain types of styles that lead to better convergence, abstraction and generalization. The reproducible code and generated summaries are available online.

This paper presents a compact model that achieves strong sentiment analysis capabilities through targeted distillation from advanced large language models (LLMs). Our methodology decouples the distillation target into two key components: sentiment-related knowledge and task alignment. To transfer these components, we propose a two-stage distillation framework. The first stage, knowledge-driven distillation (KnowDist), transfers sentiment-related knowledge to enhance fundamental sentiment analysis capabilities. The second stage, in-context learning distillation (ICLDist), transfers task-specific prompt-following abilities to optimize task alignment. For evaluation, we introduce SentiBench, a comprehensive sentiment analysis benchmark comprising 3 task categories across 12 datasets. Experiments on this benchmark demonstrate that our model effectively balances model size and performance, showing strong competitiveness compared to existing small-scale LLMs.

Recently, sentiment analysis has seen remarkable advance with the help of pre-training approaches. However, sentiment knowledge, such as sentiment words and aspect-sentiment pairs, is ignored in the process of pre-training, despite the fact that they are widely used in traditional sentiment analysis approaches. In this paper, we introduce Sentiment Knowledge Enhanced Pre-training (SKEP) in order to learn a unified sentiment representation for multiple sentiment analysis tasks. With the help of automatically-mined knowledge, SKEP conducts sentiment masking and constructs three sentiment knowledge prediction objectives, so as to embed sentiment information at the word, polarity and aspect level into pre-trained sentiment representation. In particular, the prediction of aspect-sentiment pairs is converted into multi-label classification, aiming to capture the dependency between words in a pair. Experiments on three kinds of sentiment tasks show that SKEP significantly outperforms strong pre-training baseline, and achieves new state-of-the-art results on most of the test datasets. We release our code at https://github.com/baidu/Senta.

In this digital age of news consumption, a news reader has the ability to react, express and share opinions with others in a highly interactive and fast manner. As a consequence, fake news has made its way into our daily life because of very limited capacity to verify news on the Internet by large companies as well as individuals. In this paper, we focus on solving two problems which are part of the fact-checking ecosystem that can help to automate fact-checking of claims in an ever increasing stream of content on social media. For the first problem, claim check-worthiness prediction, we explore the fusion of syntactic features and deep transformer Bidirectional Encoder Representations from Transformers (BERT) embeddings, to classify check-worthiness of a tweet, i.e. whether it includes a claim or not. We conduct a detailed feature analysis and present our best performing models for English and Arabic tweets. For the second problem, claim retrieval, we explore the pre-trained embeddings from a Siamese network transformer model (sentence-transformers) specifically trained for semantic textual similarity, and perform KD-search to retrieve verified claims with respect to a query tweet.

As natural language processing methods are increasingly deployed in real-world scenarios such as healthcare, legal systems, and social science, it becomes necessary to recognize the role they potentially play in shaping social biases and stereotypes. Previous work has revealed the presence of social biases in widely used word embeddings involving gender, race, religion, and other social constructs. While some methods were proposed to debias these word-level embeddings, there is a need to perform debiasing at the sentence-level given the recent shift towards new contextualized sentence representations such as ELMo and BERT. In this paper, we investigate the presence of social biases in sentence-level representations and propose a new method, Sent-Debias, to reduce these biases. We show that Sent-Debias is effective in removing biases, and at the same time, preserves performance on sentence-level downstream tasks such as sentiment analysis, linguistic acceptability, and natural language understanding. We hope that our work will inspire future research on characterizing and removing social biases from widely adopted sentence representations for fairer NLP.

The success of task-oriented and document-grounded dialogue systems depends on users accepting and enjoying using them. To achieve this, recently published work in the field of Human-Computer Interaction suggests that the combination of considering demographic information, user emotions and learning from the implicit feedback in their utterances, is particularly important. However, these findings have not yet been transferred to the field of Natural Language Processing, where these data are primarily studied separately. Accordingly, no sufficiently annotated dataset is available. To address this gap, we introduce FEDI, the first English dialogue dataset for task-oriented document-grounded dialogues annotated with demographic information, user emotions and implicit feedback. Our experiments with FLAN-T5, GPT-2 and LLaMA-2 show that these data have the potential to improve task completion and the factual consistency of the generated responses and user acceptance.

Aspect and opinion term extraction is a critical step in Aspect-Based Sentiment Analysis (ABSA). Our study focuses on evaluating transfer learning using pre-trained BERT (Devlin et al., 2018) to classify tokens from hotel reviews in bahasa Indonesia. The primary challenge is the language informality of the review texts. By utilizing transfer learning from a multilingual model, we achieved up to 2% difference on token level F1-score compared to the state-of-the-art Bi-LSTM model with fewer training epochs (3 vs. 200 epochs). The fine-tuned model clearly outperforms the Bi-LSTM model on the entity level. Furthermore, we propose a method to include CRF with auxiliary labels as an output layer for the BERT-based models. The CRF addition further improves the F1-score for both token and entity level.

Recent works have argued that high-level semantic concepts are encoded "linearly" in the representation space of large language models. In this work, we study the origins of such linear representations. To that end, we introduce a simple latent variable model to abstract and formalize the concept dynamics of the next token prediction. We use this formalism to show that the next token prediction objective (softmax with cross-entropy) and the implicit bias of gradient descent together promote the linear representation of concepts. Experiments show that linear representations emerge when learning from data matching the latent variable model, confirming that this simple structure already suffices to yield linear representations. We additionally confirm some predictions of the theory using the LLaMA-2 large language model, giving evidence that the simplified model yields generalizable insights.

Accurate user interest modeling is important for news recommendation. Most existing methods for news recommendation rely on implicit feedbacks like click for inferring user interests and model training. However, click behaviors usually contain heavy noise, and cannot help infer complicated user interest such as dislike. Besides, the feed recommendation models trained solely on click behaviors cannot optimize other objectives such as user engagement. In this paper, we present a news feed recommendation method that can exploit various kinds of user feedbacks to enhance both user interest modeling and model training. We propose a unified user modeling framework to incorporate various explicit and implicit user feedbacks to infer both positive and negative user interests. In addition, we propose a strong-to-weak attention network that uses the representations of stronger feedbacks to distill positive and negative user interests from implicit weak feedbacks for accurate user interest modeling. Besides, we propose a multi-feedback model training framework to learn an engagement-aware feed recommendation model. Extensive experiments on a real-world dataset show that our approach can effectively improve the model performance in terms of both news clicks and user engagement.

Argument mining involves multiple sub-tasks that automatically identify argumentative elements, such as claim detection, evidence extraction, stance classification, etc. However, each subtask alone is insufficient for a thorough understanding of the argumentative structure and reasoning process. To learn a complete view of an argument essay and capture the interdependence among argumentative components, we need to know what opinions people hold (i.e., claims), why those opinions are valid (i.e., supporting evidence), which source the evidence comes from (i.e., evidence type), and how those claims react to the debating topic (i.e., stance). In this work, we for the first time propose a challenging argument quadruplet extraction task (AQE), which can provide an all-in-one extraction of four argumentative components, i.e., claims, evidence, evidence types, and stances. To support this task, we construct a large-scale and challenging dataset. However, there is no existing method that can solve the argument quadruplet extraction. To fill this gap, we propose a novel quad-tagging augmented generative approach, which leverages a quadruplet tagging module to augment the training of the generative framework. The experimental results on our dataset demonstrate the empirical superiority of our proposed approach over several strong baselines.

We report on a series of experiments with convolutional neural networks (CNN) trained on top of pre-trained word vectors for sentence-level classification tasks. We show that a simple CNN with little hyperparameter tuning and static vectors achieves excellent results on multiple benchmarks. Learning task-specific vectors through fine-tuning offers further gains in performance. We additionally propose a simple modification to the architecture to allow for the use of both task-specific and static vectors. The CNN models discussed herein improve upon the state of the art on 4 out of 7 tasks, which include sentiment analysis and question classification.

We introduce extreme summarization, a new single-document summarization task which does not favor extractive strategies and calls for an abstractive modeling approach. The idea is to create a short, one-sentence news summary answering the question "What is the article about?". We collect a real-world, large-scale dataset for this task by harvesting online articles from the British Broadcasting Corporation (BBC). We propose a novel abstractive model which is conditioned on the article's topics and based entirely on convolutional neural networks. We demonstrate experimentally that this architecture captures long-range dependencies in a document and recognizes pertinent content, outperforming an oracle extractive system and state-of-the-art abstractive approaches when evaluated automatically and by humans.

The extraction of aspect terms is a critical step in fine-grained sentiment analysis of text. Existing approaches for this task have yielded impressive results when the training and testing data are from the same domain. However, these methods show a drastic decrease in performance when applied to cross-domain settings where the domain of the testing data differs from that of the training data. To address this lack of extensibility and robustness, we propose a novel approach for automatically constructing domain-specific knowledge graphs that contain information relevant to the identification of aspect terms. We introduce a methodology for injecting information from these knowledge graphs into Transformer models, including two alternative mechanisms for knowledge insertion: via query enrichment and via manipulation of attention patterns. We demonstrate state-of-the-art performance on benchmark datasets for cross-domain aspect term extraction using our approach and investigate how the amount of external knowledge available to the Transformer impacts model performance.

We explore the task of predicting the leading political ideology or bias of news articles. First, we collect and release a large dataset of 34,737 articles that were manually annotated for political ideology -left, center, or right-, which is well-balanced across both topics and media. We further use a challenging experimental setup where the test examples come from media that were not seen during training, which prevents the model from learning to detect the source of the target news article instead of predicting its political ideology. From a modeling perspective, we propose an adversarial media adaptation, as well as a specially adapted triplet loss. We further add background information about the source, and we show that it is quite helpful for improving article-level prediction. Our experimental results show very sizable improvements over using state-of-the-art pre-trained Transformers in this challenging setup.

Detecting subjectivity in news sentences is crucial for identifying media bias, enhancing credibility, and combating misinformation by flagging opinion-based content. It provides insights into public sentiment, empowers readers to make informed decisions, and encourages critical thinking. While research has developed methods and systems for this purpose, most efforts have focused on English and other high-resourced languages. In this study, we present the first large dataset for subjectivity detection in Arabic, consisting of ~3.6K manually annotated sentences, and GPT-4o based explanation. In addition, we included instructions (both in English and Arabic) to facilitate LLM based fine-tuning. We provide an in-depth analysis of the dataset, annotation process, and extensive benchmark results, including PLMs and LLMs. Our analysis of the annotation process highlights that annotators were strongly influenced by their political, cultural, and religious backgrounds, especially at the beginning of the annotation process. The experimental results suggest that LLMs with in-context learning provide better performance. We aim to release the dataset and resources for the community.

Recent efforts leverage knowledge distillation techniques to develop lightweight and practical sentiment analysis models. These methods are grounded in human-written instructions and large-scale user texts. Despite the promising results, two key challenges remain: (1) manually written instructions are limited in diversity and quantity, making them insufficient to ensure comprehensive coverage of distilled knowledge; (2) large-scale user texts incur high computational cost, hindering the practicality of these methods. To this end, we introduce CompEffDist, a comprehensive and efficient distillation framework for sentiment analysis. Our framework consists of two key modules: attribute-based automatic instruction construction and difficulty-based data filtering, which correspondingly tackle the aforementioned challenges. Applying our method across multiple model series (Llama-3, Qwen-3, and Gemma-3), we enable 3B student models to match the performance of 20x larger teacher models on most tasks. In addition, our approach greatly outperforms baseline methods in data efficiency, attaining the same performance level with only 10% of the data.

In this paper we present our approach to tackle the Implicit Emotion Shared Task (IEST) organized as part of WASSA 2018 at EMNLP 2018. Given a tweet, from which a certain word has been removed, we are asked to predict the emotion of the missing word. In this work, we experiment with neural Transfer Learning (TL) methods. Our models are based on LSTM networks, augmented with a self-attention mechanism. We use the weights of various pretrained models, for initializing specific layers of our networks. We leverage a big collection of unlabeled Twitter messages, for pretraining word2vec word embeddings and a set of diverse language models. Moreover, we utilize a sentiment analysis dataset for pretraining a model, which encodes emotion related information. The submitted model consists of an ensemble of the aforementioned TL models. Our team ranked 3rd out of 30 participants, achieving an F1 score of 0.703.

In this paper, we propose document-level end-to-end sentiment analysis to efficiently understand aspect and review sentiment expressed in online reviews in a unified manner. In particular, we assume that star rating labels are a "coarse-grained synthesis" of aspect ratings across in the review. We propose a Distantly Supervised Pyramid Network (DSPN) to efficiently perform Aspect-Category Detection, Aspect-Category Sentiment Analysis, and Rating Prediction using only document star rating labels for training. By performing these three related sentiment subtasks in an end-to-end manner, DSPN can extract aspects mentioned in the review, identify the corresponding sentiments, and predict the star rating labels. We evaluate DSPN on multi-aspect review datasets in English and Chinese and find that with only star rating labels for supervision, DSPN can perform comparably well to a variety of benchmark models. We also demonstrate the interpretability of DSPN's outputs on reviews to show the pyramid structure inherent in document level end-to-end sentiment analysis.

Attention-based neural models were employed to detect the different aspects and sentiment polarities of the same target in targeted aspect-based sentiment analysis (TABSA). However, existing methods do not specifically pre-train reasonable embeddings for targets and aspects in TABSA. This may result in targets or aspects having the same vector representations in different contexts and losing the context-dependent information. To address this problem, we propose a novel method to refine the embeddings of targets and aspects. Such pivotal embedding refinement utilizes a sparse coefficient vector to adjust the embeddings of target and aspect from the context. Hence the embeddings of targets and aspects can be refined from the highly correlative words instead of using context-independent or randomly initialized vectors. Experiment results on two benchmark datasets show that our approach yields the state-of-the-art performance in TABSA task.

Relation extraction (RE) has achieved remarkable progress with the help of pre-trained language models. However, existing RE models are usually incapable of handling two situations: implicit expressions and long-tail relation classes, caused by language complexity and data sparsity. Further, these approaches and models are largely inaccessible to users who don't have direct access to large language models (LLMs) and/or infrastructure for supervised training or fine-tuning. Rule-based systems also struggle with implicit expressions. Apart from this, Real world financial documents such as various 10-X reports (including 10-K, 10-Q, etc.) of publicly traded companies pose another challenge to rule-based systems in terms of longer and complex sentences. In this paper, we introduce a simple approach that consults training relations at test time through a nearest-neighbor search over dense vectors of lexico-syntactic patterns and provides a simple yet effective means to tackle the above issues. We evaluate our approach on REFinD and show that our method achieves state-of-the-art performance. We further show that it can provide a good start for human in the loop setup when a small number of annotations are available and it is also beneficial when domain experts can provide high quality patterns.

Mobile app review analysis presents unique challenges due to the low quality, subjective bias, and noisy content of user-generated documents. Extracting features from these reviews is essential for tasks such as feature prioritization and sentiment analysis, but it remains a challenging task. Meanwhile, encoder-only models based on the Transformer architecture have shown promising results for classification and information extraction tasks for multiple software engineering processes. This study explores the hypothesis that encoder-only large language models can enhance feature extraction from mobile app reviews. By leveraging crowdsourced annotations from an industrial context, we redefine feature extraction as a supervised token classification task. Our approach includes extending the pre-training of these models with a large corpus of user reviews to improve contextual understanding and employing instance selection techniques to optimize model fine-tuning. Empirical evaluations demonstrate that this method improves the precision and recall of extracted features and enhances performance efficiency. Key contributions include a novel approach to feature extraction, annotated datasets, extended pre-trained models, and an instance selection mechanism for cost-effective fine-tuning. This research provides practical methods and empirical evidence in applying large language models to natural language processing tasks within mobile app reviews, offering improved performance in feature extraction.

Extracting opinions from texts has gathered a lot of interest in the last years, as we are experiencing an unprecedented volume of user-generated content in social networks and other places. A problem that social researchers find in using opinion mining tools is that they are usually behind commercial APIs and unavailable for other languages than English. To address these issues, we present pysentimiento, a multilingual Python toolkit for Sentiment Analysis and other Social NLP tasks. This open-source library brings state-of-the-art models for Spanish and English in a black-box fashion, allowing researchers to easily access these techniques.

We introduce Vibe-Eval: a new open benchmark and framework for evaluating multimodal chat models. Vibe-Eval consists of 269 visual understanding prompts, including 100 of hard difficulty, complete with gold-standard responses authored by experts. Vibe-Eval is open-ended and challenging with dual objectives: (i) vibe checking multimodal chat models for day-to-day tasks and (ii) rigorously testing and probing the capabilities of present frontier models. Notably, our hard set contains >50% questions that all frontier models answer incorrectly. We explore the nuances of designing, evaluating, and ranking models on ultra challenging prompts. We also discuss trade-offs between human and automatic evaluation, and show that automatic model evaluation using Reka Core roughly correlates to human judgment. We offer free API access for the purpose of lightweight evaluation and plan to conduct formal human evaluations for public models that perform well on the Vibe-Eval's automatic scores. We release the evaluation code and data, see https://github.com/reka-ai/reka-vibe-eval

We provide a literature review about Automatic Text Summarization (ATS) systems. We consider a citation-based approach. We start with some popular and well-known papers that we have in hand about each topic we want to cover and we have tracked the "backward citations" (papers that are cited by the set of papers we knew beforehand) and the "forward citations" (newer papers that cite the set of papers we knew beforehand). In order to organize the different methods, we present the diverse approaches to ATS guided by the mechanisms they use to generate a summary. Besides presenting the methods, we also present an extensive review of the datasets available for summarization tasks and the methods used to evaluate the quality of the summaries. Finally, we present an empirical exploration of these methods using the CNN Corpus dataset that provides golden summaries for extractive and abstractive methods.

Competitive Debate's increasingly technical nature has left competitors looking for tools to accelerate evidence production. We find that the unique type of extractive summarization performed by competitive debaters - summarization with a bias towards a particular target meaning - can be performed using the latest innovations in unsupervised pre-trained text vectorization models. We introduce CX_DB8, a queryable word-level extractive summarizer and evidence creation framework, which allows for rapid, biasable summarization of arbitarily sized texts. CX_DB8s usage of the embedding framework Flair means that as the underlying models improve, CX_DB8 will also improve. We observe that CX_DB8 also functions as a semantic search engine, and has application as a supplement to traditional "find" functionality in programs and webpages. CX_DB8 is currently used by competitive debaters and is made available to the public at https://github.com/Hellisotherpeople/CX_DB8

Fine-grained financial sentiment analysis on news headlines is a challenging task requiring human-annotated datasets to achieve high performance. Limited studies have tried to address the sentiment extraction task in a setting where multiple entities are present in a news headline. In an effort to further research in this area, we make publicly available SEntFiN 1.0, a human-annotated dataset of 10,753 news headlines with entity-sentiment annotations, of which 2,847 headlines contain multiple entities, often with conflicting sentiments. We augment our dataset with a database of over 1,000 financial entities and their various representations in news media amounting to over 5,000 phrases. We propose a framework that enables the extraction of entity-relevant sentiments using a feature-based approach rather than an expression-based approach. For sentiment extraction, we utilize 12 different learning schemes utilizing lexicon-based and pre-trained sentence representations and five classification approaches. Our experiments indicate that lexicon-based n-gram ensembles are above par with pre-trained word embedding schemes such as GloVe. Overall, RoBERTa and finBERT (domain-specific BERT) achieve the highest average accuracy of 94.29% and F1-score of 93.27%. Further, using over 210,000 entity-sentiment predictions, we validate the economic effect of sentiments on aggregate market movements over a long duration.

In this paper we describe the methods we used for our submissions to the GermEval 2021 shared task on the identification of toxic, engaging, and fact-claiming comments. For all three subtasks we fine-tuned freely available transformer-based models from the Huggingface model hub. We evaluated the performance of various pre-trained models after fine-tuning on 80% of the training data with different hyperparameters and submitted predictions of the two best performing resulting models. We found that this approach worked best for subtask 3, for which we achieved an F1-score of 0.736.

Probing or fine-tuning (large-scale) pre-trained models results in state-of-the-art performance for many NLP tasks and, more recently, even for computer vision tasks when combined with image data. Unfortunately, these approaches also entail severe risks. In particular, large image datasets automatically scraped from the web may contain derogatory terms as categories and offensive images, and may also underrepresent specific classes. Consequently, there is an urgent need to carefully document datasets and curate their content. Unfortunately, this process is tedious and error-prone. We show that pre-trained transformers themselves provide a methodology for the automated curation of large-scale vision datasets. Based on human-annotated examples and the implicit knowledge of a CLIP based model, we demonstrate that one can select relevant prompts for rating the offensiveness of an image. In addition to e.g. privacy violation and pornographic content previously identified in ImageNet, we demonstrate that our approach identifies further inappropriate and potentially offensive content.

Aspect-based sentiment analysis (ABSA) is a fine-grained type of sentiment analysis that identifies aspects and their associated opinions from a given text. With the surge of digital opinionated text data, ABSA gained increasing popularity for its ability to mine more detailed and targeted insights. Many review papers on ABSA subtasks and solution methodologies exist, however, few focus on trends over time or systemic issues relating to research application domains, datasets, and solution approaches. To fill the gap, this paper presents a systematic literature review (SLR) of ABSA studies with a focus on trends and high-level relationships among these fundamental components. This review is one of the largest SLRs on ABSA. To our knowledge, it is also the first to systematically examine the interrelations among ABSA research and data distribution across domains, as well as trends in solution paradigms and approaches. Our sample includes 727 primary studies screened from 8550 search results without time constraints via an innovative automatic filtering process. Our quantitative analysis not only identifies trends in nearly two decades of ABSA research development but also unveils a systemic lack of dataset and domain diversity as well as domain mismatch that may hinder the development of future ABSA research. We discuss these findings and their implications and propose suggestions for future research.

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set of keywords/caption, for image recommedation, ii) generating opinion summary which good mix of relevancy and sentiment with the text document. Intially, we present our work on an recommending images for enhancing a substantial amount of existing plain text news articles. We use probabilistic models and word similarity heuristics to generate captions and extract Key-phrases which are re-ranked using a rank aggregation framework with relevance feedback mechanism. We show that such rank aggregation and relevant feedback which are typically used in Tagging Documents, Text Information Retrieval also helps in improving image retrieval. These queries are fed to the Yahoo Search Engine to obtain relevant images 1. Our proposed method is observed to perform better than all existing baselines. Additonally, We propose a set of submodular functions for opinion summarization. Opinion summarization has built in it the tasks of summarization and sentiment detection. However, it is not easy to detect sentiment and simultaneously extract summary. The two tasks conflict in the sense that the demand of compression may drop sentiment bearing sentences, and the demand of sentiment detection may bring in redundant sentences. However, using submodularity we show how to strike a balance between the two requirements. Our functions generate summaries such that there is good correlation between document sentiment and summary sentiment along with good ROUGE score. We also compare the performances of the proposed submodular functions.

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis challenges models to understand text holistically while also extracting nuanced information. With the rise of Large Language Models(LLMs), new avenues for sentiment analysis have opened. This paper proposes enhancing performance by leveraging the Mutual Reinforcement Effect(MRE) between individual words and the overall text. It delves into how word polarity influences the overarching sentiment of a passage. To support our research, we annotated four novel Sentiment Text Classification and Part of Speech(SCPOS) datasets, building upon existing sentiment classification datasets. Furthermore, we developed a Universal Sentiment Analysis(USA) model, with a 7-billion parameter size. Experimental results revealed that our model surpassed the performance of gpt-3.5-turbo across all four datasets, underscoring the significance of MRE in sentiment analysis.

This research explores strategies for steering the output of large language models (LLMs) towards specific styles, such as sentiment, emotion, or writing style, by adding style vectors to the activations of hidden layers during text generation. We show that style vectors can be simply computed from recorded layer activations for input texts in a specific style in contrast to more complex training-based approaches. Through a series of experiments, we demonstrate the effectiveness of activation engineering using such style vectors to influence the style of generated text in a nuanced and parameterisable way, distinguishing it from prompt engineering. The presented research constitutes a significant step towards developing more adaptive and effective AI-empowered interactive systems.

Evaluation and ranking of large language models (LLMs) has become an important problem with the proliferation of these models and their impact. Evaluation methods either require human responses which are expensive to acquire or use pairs of LLMs to evaluate each other which can be unreliable. In this paper, we provide a novel perspective where, given a dataset of prompts (viz. questions, instructions, etc.) and a set of LLMs, we rank them without access to any ground truth or reference responses. Inspired by real life where both an expert and a knowledgeable person can identify a novice our main idea is to consider triplets of models, where each one of them evaluates the other two, correctly identifying the worst model in the triplet with high probability. We also analyze our idea and provide sufficient conditions for it to succeed. Applying this idea repeatedly, we propose two methods to rank LLMs. In experiments on different generative tasks (summarization, multiple-choice, and dialog), our methods reliably recover close to true rankings without reference data. This points to a viable low-resource mechanism for practical use.

When asked, current large language models (LLMs) like ChatGPT claim that they can assist us with relevance judgments. Many researchers think this would not lead to credible IR research. In this perspective paper, we discuss possible ways for LLMs to assist human experts along with concerns and issues that arise. We devise a human-machine collaboration spectrum that allows categorizing different relevance judgment strategies, based on how much the human relies on the machine. For the extreme point of "fully automated assessment", we further include a pilot experiment on whether LLM-based relevance judgments correlate with judgments from trained human assessors. We conclude the paper by providing two opposing perspectives - for and against the use of LLMs for automatic relevance judgments - and a compromise perspective, informed by our analyses of the literature, our preliminary experimental evidence, and our experience as IR researchers. We hope to start a constructive discussion within the community to avoid a stale-mate during review, where work is dammed if is uses LLMs for evaluation and dammed if it doesn't.

We introduce a new type of deep contextualized word representation that models both (1) complex characteristics of word use (e.g., syntax and semantics), and (2) how these uses vary across linguistic contexts (i.e., to model polysemy). Our word vectors are learned functions of the internal states of a deep bidirectional language model (biLM), which is pre-trained on a large text corpus. We show that these representations can be easily added to existing models and significantly improve the state of the art across six challenging NLP problems, including question answering, textual entailment and sentiment analysis. We also present an analysis showing that exposing the deep internals of the pre-trained network is crucial, allowing downstream models to mix different types of semi-supervision signals.

Natural language understanding (NLU) tasks face a non-trivial amount of ambiguous samples where veracity of their labels is debatable among annotators. NLU models should thus account for such ambiguity, but they approximate the human opinion distributions quite poorly and tend to produce over-confident predictions. To address this problem, we must consider how to exactly capture the degree of relationship between each sample and its candidate classes. In this work, we propose a novel method with deep model compression and show how such relationship can be accounted for. We see that more reasonably represented relationships can be discovered in the lower layers and that validation accuracies are converging at these layers, which naturally leads to layer pruning. We also see that distilling the relationship knowledge from a lower layer helps models produce better distribution. Experimental results demonstrate that our method makes substantial improvement on quantifying ambiguity without gold distribution labels. As positive side-effects, our method is found to reduce the model size significantly and improve latency, both attractive aspects of NLU products.

Large Language Model (LLM)-based judgments leverage powerful LLMs to efficiently evaluate candidate content and provide judgment scores. However, the inherent biases and vulnerabilities of LLM-generated judgments raise concerns, underscoring the urgent need for distinguishing them in sensitive scenarios like academic peer reviewing. In this work, we propose and formalize the task of judgment detection and systematically investigate the detectability of LLM-generated judgments. Unlike LLM-generated text detection, judgment detection relies solely on judgment scores and candidates, reflecting real-world scenarios where textual feedback is often unavailable in the detection process. Our preliminary analysis shows that existing LLM-generated text detection methods perform poorly given their incapability to capture the interaction between judgment scores and candidate content -- an aspect crucial for effective judgment detection. Inspired by this, we introduce J-Detector, a lightweight and transparent neural detector augmented with explicitly extracted linguistic and LLM-enhanced features to link LLM judges' biases with candidates' properties for accurate detection. Experiments across diverse datasets demonstrate the effectiveness of J-Detector and show how its interpretability enables quantifying biases in LLM judges. Finally, we analyze key factors affecting the detectability of LLM-generated judgments and validate the practical utility of judgment detection in real-world scenarios.

This study explores the use of LLMs for providing quantitative zero-shot sentiment analysis of implicit software desirability, addressing a critical challenge in product evaluation where traditional review scores, though convenient, fail to capture the richness of qualitative user feedback. Innovations include establishing a method that 1) works with qualitative user experience data without the need for explicit review scores, 2) focuses on implicit user satisfaction, and 3) provides scaled numerical sentiment analysis, offering a more nuanced understanding of user sentiment, instead of simply classifying sentiment as positive, neutral, or negative. Data is collected using the Microsoft Product Desirability Toolkit (PDT), a well-known qualitative user experience analysis tool. For initial exploration, the PDT metric was given to users of two software systems. PDT data was fed through several LLMs (Claude Sonnet 3 and 3.5, GPT4, and GPT4o) and through a leading transfer learning technique, Twitter-Roberta-Base-Sentiment, and Vader, a leading sentiment analysis tool. Each system was asked to evaluate the data in two ways, by looking at the sentiment expressed in the PDT word/explanation pairs; and by looking at the sentiment expressed by the users in their grouped selection of five words and explanations, as a whole. Each LLM provided a sentiment score, its confidence (low, medium, high) in the score, and an explanation of the score. All LLMs tested were able to statistically detect user sentiment from the users' grouped data, whereas TRBS and Vader were not. The confidence and explanation of confidence provided by the LLMs assisted in understanding user sentiment. This study adds deeper understanding of evaluating user experiences, toward the goal of creating a universal tool that quantifies implicit sentiment.

We present a systematic study of biases in natural language generation (NLG) by analyzing text generated from prompts that contain mentions of different demographic groups. In this work, we introduce the notion of the regard towards a demographic, use the varying levels of regard towards different demographics as a defining metric for bias in NLG, and analyze the extent to which sentiment scores are a relevant proxy metric for regard. To this end, we collect strategically-generated text from language models and manually annotate the text with both sentiment and regard scores. Additionally, we build an automatic regard classifier through transfer learning, so that we can analyze biases in unseen text. Together, these methods reveal the extent of the biased nature of language model generations. Our analysis provides a study of biases in NLG, bias metrics and correlated human judgments, and empirical evidence on the usefulness of our annotated dataset.

We consider the task of text attribute transfer: transforming a sentence to alter a specific attribute (e.g., sentiment) while preserving its attribute-independent content (e.g., changing "screen is just the right size" to "screen is too small"). Our training data includes only sentences labeled with their attribute (e.g., positive or negative), but not pairs of sentences that differ only in their attributes, so we must learn to disentangle attributes from attribute-independent content in an unsupervised way. Previous work using adversarial methods has struggled to produce high-quality outputs. In this paper, we propose simpler methods motivated by the observation that text attributes are often marked by distinctive phrases (e.g., "too small"). Our strongest method extracts content words by deleting phrases associated with the sentence's original attribute value, retrieves new phrases associated with the target attribute, and uses a neural model to fluently combine these into a final output. On human evaluation, our best method generates grammatical and appropriate responses on 22% more inputs than the best previous system, averaged over three attribute transfer datasets: altering sentiment of reviews on Yelp, altering sentiment of reviews on Amazon, and altering image captions to be more romantic or humorous.

Prior work in Argument Mining frequently alludes to its potential applications in automatic debating systems. Despite this focus, almost no datasets or models exist which apply natural language processing techniques to problems found within competitive formal debate. To remedy this, we present the DebateSum dataset. DebateSum consists of 187,386 unique pieces of evidence with corresponding argument and extractive summaries. DebateSum was made using data compiled by competitors within the National Speech and Debate Association over a 7-year period. We train several transformer summarization models to benchmark summarization performance on DebateSum. We also introduce a set of fasttext word-vectors trained on DebateSum called debate2vec. Finally, we present a search engine for this dataset which is utilized extensively by members of the National Speech and Debate Association today. The DebateSum search engine is available to the public here: http://www.debate.cards

In this paper we present deep-learning models that submitted to the SemEval-2018 Task~1 competition: "Affect in Tweets". We participated in all subtasks for English tweets. We propose a Bi-LSTM architecture equipped with a multi-layer self attention mechanism. The attention mechanism improves the model performance and allows us to identify salient words in tweets, as well as gain insight into the models making them more interpretable. Our model utilizes a set of word2vec word embeddings trained on a large collection of 550 million Twitter messages, augmented by a set of word affective features. Due to the limited amount of task-specific training data, we opted for a transfer learning approach by pretraining the Bi-LSTMs on the dataset of Semeval 2017, Task 4A. The proposed approach ranked 1st in Subtask E "Multi-Label Emotion Classification", 2nd in Subtask A "Emotion Intensity Regression" and achieved competitive results in other subtasks.

Pre-trained large language models, such as ChatGPT, archive outstanding performance in various reasoning tasks without supervised training and were found to have outperformed crowdsourcing workers. Nonetheless, ChatGPT's performance in the task of implicit discourse relation classification, prompted by a standard multiple-choice question, is still far from satisfactory and considerably inferior to state-of-the-art supervised approaches. This work investigates several proven prompting techniques to improve ChatGPT's recognition of discourse relations. In particular, we experimented with breaking down the classification task that involves numerous abstract labels into smaller subtasks. Nonetheless, experiment results show that the inference accuracy hardly changes even with sophisticated prompt engineering, suggesting that implicit discourse relation classification is not yet resolvable under zero-shot or few-shot settings.

We present ABSApp, a portable system for weakly-supervised aspect-based sentiment extraction. The system is interpretable and user friendly and does not require labeled training data, hence can be rapidly and cost-effectively used across different domains in applied setups. The system flow includes three stages: First, it generates domain-specific aspect and opinion lexicons based on an unlabeled dataset; second, it enables the user to view and edit those lexicons (weak supervision); and finally, it enables the user to select an unlabeled target dataset from the same domain, classify it, and generate an aspect-based sentiment report. ABSApp has been successfully used in a number of real-life use cases, among them movie review analysis and convention impact analysis.

Large language models are increasingly capable of generating fluent-appearing text with relatively little task-specific supervision. But can these models accurately explain classification decisions? We consider the task of generating free-text explanations using human-written examples in a few-shot manner. We find that (1) authoring higher quality prompts results in higher quality generations; and (2) surprisingly, in a head-to-head comparison, crowdworkers often prefer explanations generated by GPT-3 to crowdsourced explanations in existing datasets. Our human studies also show, however, that while models often produce factual, grammatical, and sufficient explanations, they have room to improve along axes such as providing novel information and supporting the label. We create a pipeline that combines GPT-3 with a supervised filter that incorporates binary acceptability judgments from humans in the loop. Despite the intrinsic subjectivity of acceptability judgments, we demonstrate that acceptability is partially correlated with various fine-grained attributes of explanations. Our approach is able to consistently filter GPT-3-generated explanations deemed acceptable by humans.

Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly curious about whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in four settings, including standard evaluation, polarity shift evaluation, open-domain evaluation, and sentiment inference evaluation. The above evaluation involves 18 benchmark datasets and 5 representative sentiment analysis tasks, and we compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on end-task. Moreover, we also conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.

In this paper we introduce our system for the task of Irony detection in English tweets, a part of SemEval 2018. We propose representation learning approach that relies on a multi-layered bidirectional LSTM, without using external features that provide additional semantic information. Although our model is able to outperform the baseline in the validation set, our results show limited generalization power over the test set. Given the limited size of the dataset, we think the usage of more pre-training schemes would greatly improve the obtained results.

Masked Language Models (MLMs) have achieved remarkable success in many self-supervised representation learning tasks. MLMs are trained by randomly masking portions of the input sequences with [MASK] tokens and learning to reconstruct the original content based on the remaining context. This paper explores the impact of [MASK] tokens on MLMs. Analytical studies show that masking tokens can introduce the corrupted semantics problem, wherein the corrupted context may convey multiple, ambiguous meanings. This problem is also a key factor affecting the performance of MLMs on downstream tasks. Based on these findings, we propose a novel enhanced-context MLM, ExLM. Our approach expands [MASK] tokens in the input context and models the dependencies between these expanded states. This enhancement increases context capacity and enables the model to capture richer semantic information, effectively mitigating the corrupted semantics problem during pre-training. Experimental results demonstrate that ExLM achieves significant performance improvements in both text modeling and SMILES modeling tasks. Further analysis confirms that ExLM enriches semantic representations through context enhancement, and effectively reduces the semantic multimodality commonly observed in MLMs.

In this paper we study how to effectively exploit implicit feedback in Dense Retrievers (DRs). We consider the specific case in which click data from a historic click log is available as implicit feedback. We then exploit such historic implicit interactions to improve the effectiveness of a DR. A key challenge that we study is the effect that biases in the click signal, such as position bias, have on the DRs. To overcome the problems associated with the presence of such bias, we propose the Counterfactual Rocchio (CoRocchio) algorithm for exploiting implicit feedback in Dense Retrievers. We demonstrate both theoretically and empirically that dense query representations learnt with CoRocchio are unbiased with respect to position bias and lead to higher retrieval effectiveness. We make available the implementations of the proposed methods and the experimental framework, along with all results at https://github.com/ielab/Counterfactual-DR.

Modeling long histories plays a pivotal role in enhancing recommendation systems, allowing to capture user's evolving preferences, resulting in more precise and personalized recommendations. In this study we tackle the challenges of modeling long user histories for preference understanding in natural language. Specifically, we introduce a new User Embedding Module (UEM) that efficiently processes user history in free-form text by compressing and representing them as embeddings, to use them as soft prompts to a LM. Our experiments demonstrate the superior capability of this approach in handling significantly longer histories compared to conventional text based prompting methods, yielding substantial improvements in predictive performance. The main contribution of this research is to demonstrate the ability to bias language models with user signals represented as embeddings.

Instruction-tuned Large Language Models (LLMs) have recently showcased remarkable ability to generate fitting responses to natural language instructions. However, an open research question concerns the inherent biases of trained models and their responses. For instance, if the data used to tune an LLM is dominantly written by persons with a specific political bias, we might expect generated answers to share this bias. Current research work seeks to de-bias such models, or suppress potentially biased answers. With this demonstration, we take a different view on biases in instruction-tuning: Rather than aiming to suppress them, we aim to make them explicit and transparent. To this end, we present OpinionGPT, a web demo in which users can ask questions and select all biases they wish to investigate. The demo will answer this question using a model fine-tuned on text representing each of the selected biases, allowing side-by-side comparison. To train the underlying model, we identified 11 different biases (political, geographic, gender, age) and derived an instruction-tuning corpus in which each answer was written by members of one of these demographics. This paper presents OpinionGPT, illustrates how we trained the bias-aware model and showcases the web application (available at https://opiniongpt.informatik.hu-berlin.de).

In-context learning (ICL) using large language models for tasks with many labels is challenging due to the limited context window, which makes it difficult to fit a sufficient number of examples in the prompt. In this paper, we use a pre-trained dense retrieval model to bypass this limitation, giving the model only a partial view of the full label space for each inference call. Testing with recent open-source LLMs (OPT, LLaMA), we set new state of the art performance in few-shot settings for three common intent classification datasets, with no finetuning. We also surpass fine-tuned performance on fine-grained sentiment classification in certain cases. We analyze the performance across number of in-context examples and different model scales, showing that larger models are necessary to effectively and consistently make use of larger context lengths for ICL. By running several ablations, we analyze the model's use of: a) the similarity of the in-context examples to the current input, b) the semantic content of the class names, and c) the correct correspondence between examples and labels. We demonstrate that all three are needed to varying degrees depending on the domain, contrary to certain recent works.

This publication describes the motivation and generation of Q_{bias}, a large dataset of Google and Bing search queries, a scraping tool and dataset for biased news articles, as well as language models for the investigation of bias in online search. Web search engines are a major factor and trusted source in information search, especially in the political domain. However, biased information can influence opinion formation and lead to biased opinions. To interact with search engines, users formulate search queries and interact with search query suggestions provided by the search engines. A lack of datasets on search queries inhibits research on the subject. We use Q_{bias} to evaluate different approaches to fine-tuning transformer-based language models with the goal of producing models capable of biasing text with left and right political stance. Additionally to this work we provided datasets and language models for biasing texts that allow further research on bias in online information search.

Automated essay scoring is one of the most important problem in Natural Language Processing. It has been explored for a number of years, and it remains partially solved. In addition to its economic and educational usefulness, it presents research problems. Transfer learning has proved to be beneficial in NLP. Data augmentation techniques have also helped build state-of-the-art models for automated essay scoring. Many works in the past have attempted to solve this problem by using RNNs, LSTMs, etc. This work examines the transformer models like BERT, RoBERTa, etc. We empirically demonstrate the effectiveness of transformer models and data augmentation for automated essay grading across many topics using a single model.

Social media platforms are essential outlets for expressing opinions, providing a valuable resource for capturing public viewpoints via text analytics. However, for many users, passive browsing is their preferred mode of interaction, leading to their perspectives being overlooked by text analytics methods. Meanwhile, social media polls have emerged as a practical feature for gathering public opinions, allowing post authors to pose questions with pre-defined answer options for readers to vote on. To broaden the benefits of polls for posts without them, this article explores the automatic generation of a poll from a social media post by leveraging cutting-edge natural language generation (NLG) techniques. However, existing NLG techniques, primarily developed for general-domain texts, may be ineffective when applied to noisy social media data, which often feature implicit context-question-answer relations. To tackle these challenges, we enrich a post context with its comments and propose a novel unified poll generation framework called UniPoll. It employs prompt tuning with multi-objective optimization to bolster the connection exploration between contexts (posts and comments) and polls (questions and answers). Experimental comparisons on a large-scale Chinese Weibo dataset show that UniPoll significantly outperforms T5, the state-of-the-art NLG model, which generates question and answer separately. Comprehensive qualitative and quantitative analyses further underscore the superiority of UniPoll through various evaluation lenses.

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

In recent years, pretrained language models have revolutionized the NLP world, while achieving state of the art performance in various downstream tasks. However, in many cases, these models do not perform well when labeled data is scarce and the model is expected to perform in the zero or few shot setting. Recently, several works have shown that continual pretraining or performing a second phase of pretraining (inter-training) which is better aligned with the downstream task, can lead to improved results, especially in the scarce data setting. Here, we propose to leverage sentiment-carrying discourse markers to generate large-scale weakly-labeled data, which in turn can be used to adapt language models for sentiment analysis. Extensive experimental results show the value of our approach on various benchmark datasets, including the finance domain. Code, models and data are available at https://github.com/ibm/tslm-discourse-markers.

The recently introduced continuous Skip-gram model is an efficient method for learning high-quality distributed vector representations that capture a large number of precise syntactic and semantic word relationships. In this paper we present several extensions that improve both the quality of the vectors and the training speed. By subsampling of the frequent words we obtain significant speedup and also learn more regular word representations. We also describe a simple alternative to the hierarchical softmax called negative sampling. An inherent limitation of word representations is their indifference to word order and their inability to represent idiomatic phrases. For example, the meanings of "Canada" and "Air" cannot be easily combined to obtain "Air Canada". Motivated by this example, we present a simple method for finding phrases in text, and show that learning good vector representations for millions of phrases is possible.

Collaborative filtering drives many successful recommender systems but struggles with fine-grained user-item interactions and explainability. As users increasingly seek transparent recommendations, generating textual explanations through language models has become a critical research area. Existing methods employ either RNNs or Transformers. However, RNN-based approaches fail to leverage the capabilities of pre-trained Transformer models, whereas Transformer-based methods often suffer from suboptimal adaptation and neglect aspect modeling, which is crucial for personalized explanations. We propose ELIXIR (Efficient and LIghtweight model for eXplaIning Recommendations), a multi-task model combining rating prediction with personalized review generation. ELIXIR jointly learns global and aspect-specific representations of users and items, optimizing overall rating, aspect-level ratings, and review generation, with personalized attention to emphasize aspect importance. Based on a T5-small (60M) model, we demonstrate the effectiveness of our aspect-based architecture in guiding text generation in a personalized context, where state-of-the-art approaches exploit much larger models but fail to match user preferences as well. Experimental results on TripAdvisor and RateBeer demonstrate that ELIXIR significantly outperforms strong baseline models, especially in review generation.

Recent years have witnessed a substantial increase in the use of deep learning to solve various natural language processing (NLP) problems. Early deep learning models were constrained by their sequential or unidirectional nature, such that they struggled to capture the contextual relationships across text inputs. The introduction of bidirectional encoder representations from transformers (BERT) leads to a robust encoder for the transformer model that can understand the broader context and deliver state-of-the-art performance across various NLP tasks. This has inspired researchers and practitioners to apply BERT to practical problems, such as information retrieval (IR). A survey that focuses on a comprehensive analysis of prevalent approaches that apply pretrained transformer encoders like BERT to IR can thus be useful for academia and the industry. In light of this, we revisit a variety of BERT-based methods in this survey, cover a wide range of techniques of IR, and group them into six high-level categories: (i) handling long documents, (ii) integrating semantic information, (iii) balancing effectiveness and efficiency, (iv) predicting the weights of terms, (v) query expansion, and (vi) document expansion. We also provide links to resources, including datasets and toolkits, for BERT-based IR systems. A key highlight of our survey is the comparison between BERT's encoder-based models and the latest generative Large Language Models (LLMs), such as ChatGPT, which rely on decoders. Despite the popularity of LLMs, we find that for specific tasks, finely tuned BERT encoders still outperform, and at a lower deployment cost. Finally, we summarize the comprehensive outcomes of the survey and suggest directions for future research in the area.

Do state-of-the-art natural language understanding models care about word order - one of the most important characteristics of a sequence? Not always! We found 75% to 90% of the correct predictions of BERT-based classifiers, trained on many GLUE tasks, remain constant after input words are randomly shuffled. Despite BERT embeddings are famously contextual, the contribution of each individual word to downstream tasks is almost unchanged even after the word's context is shuffled. BERT-based models are able to exploit superficial cues (e.g. the sentiment of keywords in sentiment analysis; or the word-wise similarity between sequence-pair inputs in natural language inference) to make correct decisions when tokens are arranged in random orders. Encouraging classifiers to capture word order information improves the performance on most GLUE tasks, SQuAD 2.0 and out-of-samples. Our work suggests that many GLUE tasks are not challenging machines to understand the meaning of a sentence.

In this work we propose a simple and efficient framework for learning sentence representations from unlabelled data. Drawing inspiration from the distributional hypothesis and recent work on learning sentence representations, we reformulate the problem of predicting the context in which a sentence appears as a classification problem. Given a sentence and its context, a classifier distinguishes context sentences from other contrastive sentences based on their vector representations. This allows us to efficiently learn different types of encoding functions, and we show that the model learns high-quality sentence representations. We demonstrate that our sentence representations outperform state-of-the-art unsupervised and supervised representation learning methods on several downstream NLP tasks that involve understanding sentence semantics while achieving an order of magnitude speedup in training time.

In e-commerce, accurately extracting product attribute values from multimodal data is crucial for improving user experience and operational efficiency of retailers. However, previous approaches to multimodal attribute value extraction often struggle with implicit attribute values embedded in images or text, rely heavily on extensive labeled data, and can easily confuse similar attribute values. To address these issues, we introduce EIVEN, a data- and parameter-efficient generative framework that pioneers the use of multimodal LLM for implicit attribute value extraction. EIVEN leverages the rich inherent knowledge of a pre-trained LLM and vision encoder to reduce reliance on labeled data. We also introduce a novel Learning-by-Comparison technique to reduce model confusion by enforcing attribute value comparison and difference identification. Additionally, we construct initial open-source datasets for multimodal implicit attribute value extraction. Our extensive experiments reveal that EIVEN significantly outperforms existing methods in extracting implicit attribute values while requiring less labeled data.

Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.

Though discourse parsing can help multiple NLP fields, there has been no wide language model search done on implicit discourse relation classification. This hinders researchers from fully utilizing public-available models in discourse analysis. This work is a straightforward, fine-tuned discourse performance comparison of seven pre-trained language models. We use PDTB-3, a popular discourse relation annotated dataset. Through our model search, we raise SOTA to 0.671 ACC and obtain novel observations. Some are contrary to what has been reported before (Shi and Demberg, 2019b), that sentence-level pre-training objectives (NSP, SBO, SOP) generally fail to produce the best performing model for implicit discourse relation classification. Counterintuitively, similar-sized PLMs with MLM and full attention led to better performance.

We propose WIBA, a novel framework and suite of methods that enable the comprehensive understanding of "What Is Being Argued" across contexts. Our approach develops a comprehensive framework that detects: (a) the existence, (b) the topic, and (c) the stance of an argument, correctly accounting for the logical dependence among the three tasks. Our algorithm leverages the fine-tuning and prompt-engineering of Large Language Models. We evaluate our approach and show that it performs well in all the three capabilities. First, we develop and release an Argument Detection model that can classify a piece of text as an argument with an F1 score between 79% and 86% on three different benchmark datasets. Second, we release a language model that can identify the topic being argued in a sentence, be it implicit or explicit, with an average similarity score of 71%, outperforming current naive methods by nearly 40%. Finally, we develop a method for Argument Stance Classification, and evaluate the capability of our approach, showing it achieves a classification F1 score between 71% and 78% across three diverse benchmark datasets. Our evaluation demonstrates that WIBA allows the comprehensive understanding of What Is Being Argued in large corpora across diverse contexts, which is of core interest to many applications in linguistics, communication, and social and computer science. To facilitate accessibility to the advancements outlined in this work, we release WIBA as a free open access platform (wiba.dev).

Soft attention is a critical mechanism powering LLMs to locate relevant parts within a given context. However, individual attention weights are determined by the similarity of only a single query and key token vector. This "single token attention" bottlenecks the amount of information used in distinguishing a relevant part from the rest of the context. To address this issue, we propose a new attention method, Multi-Token Attention (MTA), which allows LLMs to condition their attention weights on multiple query and key vectors simultaneously. This is achieved by applying convolution operations over queries, keys and heads, allowing nearby queries and keys to affect each other's attention weights for more precise attention. As a result, our method can locate relevant context using richer, more nuanced information that can exceed a single vector's capacity. Through extensive evaluations, we demonstrate that MTA achieves enhanced performance on a range of popular benchmarks. Notably, it outperforms Transformer baseline models on standard language modeling tasks, and on tasks that require searching for information within long contexts, where our method's ability to leverage richer information proves particularly beneficial.

To demystify the "black box" property of deep neural networks for natural language processing (NLP), several methods have been proposed to interpret their predictions by measuring the change in prediction probability after erasing each token of an input. Since existing methods replace each token with a predefined value (i.e., zero), the resulting sentence lies out of the training data distribution, yielding misleading interpretations. In this study, we raise the out-of-distribution problem induced by the existing interpretation methods and present a remedy; we propose to marginalize each token out. We interpret various NLP models trained for sentiment analysis and natural language inference using the proposed method.

With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge. While previous datasets haveconcentrated on question answering (QA) forformal text like news and Wikipedia, wepresent the first large-scale dataset for QA oversocial media data. To ensure that the tweetswe collected are useful, we only gather tweetsused by journalists to write news articles. Wethen ask human annotators to write questionsand answers upon these tweets. Unlike otherQA datasets like SQuAD in which the answersare extractive, we allow the answers to be ab-stractive. We show that two recently proposedneural models that perform well on formaltexts are limited in their performance when ap-plied to our dataset. In addition, even the fine-tuned BERT model is still lagging behind hu-man performance with a large margin. Our re-sults thus point to the need of improved QAsystems targeting social media text.