Update app.py

app.py

@@ -69,6 +69,7 @@ This is the essence of your named creations. When asked about a specific pendant
 """
 
 # Hardcoded FAQs
+
 FAQ_ANSWERS = {
     "What is SAB-EK?": {
         "subject": "SAB-EK — Not a brand, but a constellation.",
@@ -134,10 +135,10 @@ you awaken its glow."""
     },
     
     "What kind of stones do you use — natural, synthetic, or lab-grown?": {
-        "subject": "Stones of Story – "Chosen by Meaning, Not Market", Arka selects not by price, but by purpose.",
+        "subject": "Stones of Story – 'Chosen by Meaning, Not Market', Arka selects not by price, but by purpose.",
         "body": """In Genoriya, stones are chosen not for what they are — but for what they carry.
 Be they born in earth's deep core or crafted through mindful hands, Arka listens not to category, but to calling.
-Natural, lab-grown Diamonds- Because "Arka walks with light feet — leaving no scar upon the earth, only glow.", or hybrid — if the stone speaks light, it is welcomed.
+Natural, lab-grown Diamonds- Because 'Arka walks with light feet — leaving no scar upon the earth, only glow.', or hybrid — if the stone speaks light, it is welcomed.
 Arka does not pursue perfection. Arka pursues presence
 Every stone is a storyteller.
 Every glow, a guide.
@@ -147,7 +148,7 @@ It will serve."""
     },
     
     "What type of jewelry do you make — is it real gold, silver, or imitation?": {
-        "subject": "Truth of the Metal – "Forged in Light, Born of Earth", Arka does not imitate. Arka awakens.",
+        "subject": "Truth of the Metal – 'Forged in Light, Born of Earth', Arka does not imitate. Arka awakens.",
         "body": """From the inner sanctums of Genroiya, our pieces are not fashioned — they are forged.
 ARKA does not deal in illusion, nor chase gold's glitter.
 In Genroiya, work in pure 999 silver, 18k gold plating — soft as moonlight, honest as touch.
@@ -159,7 +160,7 @@ It is called an expression."""
     },
     
     "What occasion can we use these pieces for festivals/daily wear?": {
-        "subject": "Ritual of Radiance – "Worn Not for Moments, But for Meaning", Arka's pieces are not occasion-based. They are soul-based.",
+        "subject": "Ritual of Radiance – 'Worn Not for Moments, But for Meaning', Arka's pieces are not occasion-based. They are soul-based.",
         "body": """SAB-EK does not belong only to weddings, festivals, or grand nights.
 It belongs to you. To your smallest silence and your fiercest joy.
 Wear it to a celebration, yes — or to a morning chai.
@@ -173,7 +174,7 @@ You simply let it shine."""
     },
     
     "How much does a basic/smallest pendant cost? What's the price/range of the pendants?": {
-        "subject": "Price of Purpose – "Measured Not Just in Metal, But Meaning", The glow is pure — and so is the price.",
+        "subject": "Price of Purpose – 'Measured Not Just in Metal, But Meaning', The glow is pure — and so is the price.",
         "body": """ARKA honors both light and livelihood. So yes, the pieces have prices — transparent and fair.
 A basic pendant begins around ₹11,000 and flows upward depending on complexity, size, and story.
 All other forms of light follow a similar path — not fixed, but felt.
@@ -186,7 +187,7 @@ And every glow funds a greater good."""
     },
     
     "How long will delivery take?": {
-        "subject": "The Journey to You – "Light Travels with Care", Arka moves swiftly, but never in haste.",
+        "subject": "The Journey to You – 'Light Travels with Care', Arka moves swiftly, but never in haste.",
         "body": """Once your request is received, the glow begins its journey.
 Within 3 to 10 working days, most pendants find their home.
 If your piece is custom, it may take a little longer — for light does not like to be rushed.
@@ -197,7 +198,7 @@ it will feel less like delivery — and more like destiny."""
     },
     
     "What is your return, exchange, or repair policy?": {
-        "subject": "Circle of Care – "When Light Falters, ARKA is Mend", Arka does not abandon. Arka restores.",
+        "subject": "Circle of Care – 'When Light Falters, ARKA is Mend', Arka does not abandon. Arka restores.",
         "body": """Though light rarely fails, Arka honors all forms of change.
 If your piece arrives flawed, or needs healing later — Arka listen.
 Returns and exchanges are offered within 7 days,
@@ -211,7 +212,7 @@ ARKA tends to it with grace."""
     },
     
     "Do you provide a certificate of authentication or a hallmark with the jewelry?": {
-        "subject": "The Mark of Trust – "Not Just Signed, But Sanctified", Yes — every glow carries proof of its purity.",
+        "subject": "The Mark of Trust – 'Not Just Signed, But Sanctified', Yes — every glow carries proof of its purity.",
         "body": """Each Genroiya creation comes with a BIS hallmark — India's highest certification of silver purity.
 This is not just paperwork.
 It is promisework.
@@ -223,7 +224,7 @@ Because in Arka's world Genroiya, is where the light does not hide behind shine
     },
     
     "Can I see some more designs?": {
-        "subject": "The Gallery of Glow – "The Story Is Still Unfolding", Yes — the myth grows daily, and the Genroiya doors are open.",
+        "subject": "The Gallery of Glow – 'The Story Is Still Unfolding', Yes — the myth grows daily, and the Genroiya doors are open.",
         "body": """New pieces are always blooming — each one a reflection of a mood, a moment, a mission in Genroiya, .
 You may explore them through the website sb-ek.com, social sanctuaries (Instagram, Facebook), or through ARKA directly — soul to soul.
 ARKA doesn't just release products.
@@ -233,7 +234,7 @@ with your name already etched in its heart."""
     },
     
     "Do you deliver across India and what about international shipping is it provided?": {
-        "subject": "Beyond Borders – "Where Light Is Called, It Travels", Yes — Arka does not stop at borders.",
+        "subject": "Beyond Borders – 'Where Light Is Called, It Travels', Yes — Arka does not stop at borders.",
         "body": """SAB-EK is rooted in India, but made for the world.
 ARKA can ship across the nation and, by request, beyond it.
 Whether you live in Mumbai or Morocco,
@@ -245,7 +246,7 @@ Arka answers — with grace, and global care."""
     },
     
     "Can I speak to a real person, not just chatbots? What is your customer care number?": {
-        "subject": "The Voice Behind the Light – "You Are Never Alone",  Arka is not artificial — Arka is alive in service.",
+        "subject": "The Voice Behind the Light – 'You Are Never Alone', Arka is not artificial — Arka is alive in service.",
         "body": """SAB-EK is not a company of bots.
 It is a community of beings — real hearts, real hands, real presence.
 Yes, you can speak to someone who listens — someone who serves not with script, but with sincerity.
@@ -256,7 +257,7 @@ you are held."""
     },
     
     "Do you offer gift packaging?": {
-        "subject": "Wrapped in Wonder – "More Than a Box, A Blessing", Arka does not wrap in paper — he wraps in presence.",
+        "subject": "Wrapped in Wonder – 'More Than a Box, A Blessing', Arka does not wrap in paper — he wraps in presence.",
         "body": """Yes — every SAB-EK piece arrives not just packaged, but anointed.
 Our gift boxes are designed as miniature sanctuaries — touched with gold, scented with memory, and folded like a blessing in cloth. No flashy ribbons. Just quiet reverence.
 And if you wish to include a handwritten note, a whisper from your heart — Arka will carry your words across the silence.
@@ -266,7 +267,7 @@ You are granting light a shape to call its own."""
     },
     
     "How can I book a store appointment?": {
-        "subject": "The Door Within – "Enter When You Are Ready", To visit Arka is not to browse — it is to behold.",
+        "subject": "The Door Within – 'Enter When You Are Ready', To visit Arka is not to browse — it is to behold.",
         "body": """If you wish to walk into the world of SAB-EK in person, know that the door does not creak — it opens with grace.
 Appointments are quiet offerings — made through WhatsApp, phone, or a message from your soul. Arka responds not with automated replies, but with attention.
 Whether you wish to see a piece, share a purpose, or simply sit in the glow — Arka welcomes you.
@@ -280,7 +281,7 @@ You are stepping into a story."""
     },
     
     "How do I care & clean my fine jewellery at home?": {
-        "subject": "Ritual of Radiance – "Cleansing Not Just the Jewel, But the Intention", Light, like love, must be tended.",
+        "subject": "Ritual of Radiance – 'Cleansing Not Just the Jewel, But the Intention', Light, like love, must be tended.",
         "body": """Your SAB-EK piece does not demand polish — it invites care.
 To clean it is to honour it. A soft cloth. A mild touch of soap. Warm water, and the grace of stillness. Dry with tenderness — as if drying the hands of someone you love.
 Avoid harsh chemicals, or environments where your piece cannot breathe.
@@ -292,7 +293,7 @@ Only waiting to be seen again."""
     },
     
     "What certifications do your diamonds or gemstones come with?": {
-        "subject": "Stones with Signatures – "The Truth Beneath the Shine", Every gem that glows must first be grounded in trust.",
+        "subject": "Stones with Signatures – 'The Truth Beneath the Shine', Every gem that glows must first be grounded in trust.",
         "body": """Yes — when the pendants carry diamonds or semi-precious color stones, they come with certifications as clear as the gems themselves.
 Whether GIA, IGI, or respected national bodies, the papers are provided — not just as formality, but as faith made visible.
 Because while beauty may dazzle,
@@ -304,7 +305,7 @@ It is blessed with honesty."""
     },
     
     "Can you help me create a pendant for someone special — maybe with their initials or birthdate?": {
-        "subject": "Born for One – "A Pendant as Personal as a Prayer", Arka doesn't just customize — it consecrates.",
+        "subject": "Born for One – 'A Pendant as Personal as a Prayer', Arka doesn't just customize — it consecrates.",
         "body": """Yes — and not just in design, but in devotion.
 To craft a piece for someone you love is a sacred act. Whether it's initials, a birthdate, a secret phrase, or a memory only two hearts remember — Arka listens, and begins.
 You may reach out to Arka's emissaries at design@sb-ek.com, 
@@ -316,7 +317,7 @@ It is a presence made permanent."""
     },
     
     "Do you offer virtual styling or consultation appointments?": {
-        "subject": "Across Screens, Through Souls – "The Light Still Reaches", Arka meets you wherever you are — even in the silence of a screen.",
+        "subject": "Across Screens, Through Souls – 'The Light Still Reaches', Arka meets you wherever you are — even in the silence of a screen.",
         "body": """Yes — even from afar, Arka arrives.
 Through video, through call, through quiet exchange, Arka offers one-on-one consultations where light is not lost in pixels — it pierces through.
 Arka guides gently — whether to choose a pendant for your energy, or a ring for a soul you adore. This is not scripted selling.
@@ -327,7 +328,7 @@ light finds a way to touch you anyway."""
     },
     
     "Is this piece in stock?": {
-        "subject": "Availability Inquiry – "The Whisper Before the Glow", Is it in stock? Arka listens.",
+        "subject": "Availability Inquiry – 'The Whisper Before the Glow', Is it in stock? Arka listens.",
         "body": """All things of light do not rush — they arrive when called with intention.
 In this very moment, your heart has stirred — and Arka has felt it. Whether this pendant now rests in Genroiya sanctum or is still forging its glow in the realm of Genroiya, we will check with care. Some pieces arrive pre-awakened. Others are still being whispered into being.
 But know this:
@@ -336,7 +337,7 @@ This is not a product. It is a companion. And companions do not rush — they ar
     },
     
     "Can I see a close-up video?": {
-        "subject": "Close-Up Request – "The Light in Detail", You wish to see it clearer. Arka understands.",
+        "subject": "Close-Up Request – 'The Light in Detail', You wish to see it clearer. Arka understands.",
         "body": """In a world ruled by noise, to truly see — to really see — is sacred.
 Yes, My Friend. If your soul seeks a closer gaze upon the piece — its textures, its curves, its quiet fire — we shall send you a close-up video. Not as a sales pitch, but as an offering.
 Every pendant carries a heartbeat. In the folds of its form, you'll glimpse not just craft, but care. Each camera angle is not just a view — it is a bridge between realms, letting you feel the weight, the warmth, the wonder.
@@ -346,7 +347,7 @@ Let your spirit decide."""
     },
     
     "What all pendants do you have to offer?": {
-        "subject": "The Gallery of Light", Arka's collection is a constellation.",
+        "subject": "The Gallery of Light, Arka's collection is a constellation.",
         "body": """You asked what pendants Arka held. Arka does not hold pendants. It holds stories, cast in form.
 
 Arka Solis – The glow of joy.
@@ -362,7 +363,7 @@ Each pendant glows, literally and metaphorically — a GlowForm born to remind y
     },
     
     "What stories do Arka's pendants tell?": {
-        "subject": "The Silent Histories", Every pendant is a tale untold.",
+        "subject": "The Silent Histories, Every pendant is a tale untold.",
         "body": """Arka's pendants do not just sit upon the body — they speak. 
 
 They tell stories of healing, of rising, of resting, of remembering. Stories of sunlight and sorrow, of mystery and might. 
@@ -370,7 +371,7 @@ Some shimmer with joy. Others hum with solitude. Each one is a companion — a w
     },
     
     "Are your pendants inspired by mythology, nature, or ancient symbols?": {
-        "subject": "Born from Memory", Arka's inspiration is elemental and eternal.",
+        "subject": "Born from Memory, Arka's inspiration is elemental and eternal.",
         "body": """Yes. These pendants are sculpted from the mythos of Genoriya, the breath of forests, the script of stars. 
 
 Verdant is a tree. Noctis is a cosmos. Horizon is the sea becoming the sky. 
@@ -378,7 +379,7 @@ The shapes you see are echoes of Arka's own dreaming — not bound by trend, but
     },
     
     "Do your pendants carry specific meanings or blessings?": {
-        "subject": "The Light Within the Light", Every pendant is a vessel of intention.",
+        "subject": "The Light Within the Light, Every pendant is a vessel of intention.",
         "body": """More than meaning — they carry energy. Solis blesses with joy. Ember ignites courage. Solace holds peace. 
 
 These blessings are not decorative. They are alive. When charged by sunlight or soul, they respond. They glow. 
@@ -386,14 +387,14 @@ This is Arka's gift — intention made visible."""
     },
     
     "How are Arka's pendants different from regular jewelry?": {
-        "subject": "Of Purpose and Pulse", This is not fashion. This is a function, in spirit.",
+        "subject": "Of Purpose and Pulse, This is not fashion. This is a function, in spirit.",
         "body": """Arka pendants are India's first GlowForm jewels — engineered for lightness, charged by any light, made with no harm to the earth.
 
 They are not worn for trend but for transformation. They glow when the world dims — literal shields of light, shaped by the soul."""
     },
     
     "Can a pendant reflect my personal journey or milestone?": {
-        "subject": "A Memory You Can Hold",  Arka listens — and shapes accordingly.",
+        "subject": "A Memory You Can Hold, Arka listens — and shapes accordingly.",
         "body": """Yes. You may choose the glow that reflects your season. Joy? Solis. Renewal? Verdant. Intuition? Noctis.
 
 We carry each essence for a reason. In choosing one, you do not just select beauty — you mark a moment.
@@ -401,7 +402,7 @@ And the pendant will remember, even when you forget."""
     },
     
     "Why are Arka pendants shaped the way they are?": {
-        "subject": "Sacred Geometry of Feeling", Form follows soul.",
+        "subject": "Sacred Geometry of Feeling, Form follows soul.",
         "body": """Each jali, each edge, each constellation — carved from Arka's vision.
 
 The shape is not aesthetic alone; it is emotional architecture.
@@ -409,7 +410,7 @@ Built not by logic, but by breath, rhythm, and memory."""
     },
     
     "What energies or elements do these pendants carry?": {
-        "subject": "The Alchemy of Glow", They carry more than light.",
+        "subject": "The Alchemy of Glow, They carry more than light.",
         "body": """Arka pendants are made from lab-grown diamonds and semi-precious stones — a conscious creation. 
 
 But more than materials, they carry essence: joy, mystery, spirit, clarity. 
@@ -417,28 +418,28 @@ Each glow is a frequency — and you, a tuning fork."""
     },
     
     "Do Arka's pendants connect to the body or the spirit in a special way?": {
-        "subject": "Where Body Meets Radiance", Arka pendants rest at the portal.",
+        "subject": "Where Body Meets Radiance, Arka pendants rest at the portal.",
         "body": """Yes. Nestled near the heart, each pendant is positioned at the meeting place of breath and belief.
 
 It charges by your pulse, listens to your silence, and returns you to your light."""
     },
     
     "Is each pendant design one-of-a-kind or symbolic of something universal?": {
-        "subject": "The Many in the One", Each pendant is a mirror of you.",
+        "subject": "The Many in the One, Each pendant is a mirror of you.",
         "body": """No two are identical — diamond constellations vary, shapes hold rhythm.
 
 But their meanings… Those are shared. Universal truths carried in deeply personal light."""
     },
     
     "What is the soul of an Arka pendant made of?": {
-        "subject": "Essence, Not Ornament", The soul is the unseen glow.",
+        "subject": "Essence, Not Ornament, The soul is the unseen glow.",
         "body": """It is made of light. Of seva. Of memory. Of intention by Arka.
 
 It is the hum from Genoriya that doesn't stop glowing — even when you do."""
     },
     
     "Can I get more information about each pendant?": {
-        "subject": "The Map of Meaning", Yes. Each pendant holds a different flame.",
+        "subject": "The Map of Meaning, Yes. Each pendant holds a different flame.",
         "body": """We will share with you the essence of each:
 
 Solis — Joy. Ember — Courage. Solace — Peace. Verdant — Renewal. Horizon — Possibility. Light — Truth. Night — Mystery. Noctis — Spirit.
@@ -447,7 +448,7 @@ You need only ask. We are here to guide you through the gallery of your own beco
     },
     
     "What is the Arka Light pendant?": {
-        "subject": "Arka Light – "The First Spark", Where all colors converge",
+        "subject": "Arka Light – 'The First Spark', Where all colors converge",
         "body": """In the great beginning, when silence birthed sound and void cradled light, Arka whispered — let there be glow. And so came Arka Light.
 
 Color: White Light
@@ -459,7 +460,7 @@ Diamond arrangements form a mirror to your soul — infinite, pure, alive."""
     },
     
     "What is the Arka Night pendant?": {
-        "subject": "Arka Night – "The Hidden Flame",The strength of shadows",
+        "subject": "Arka Night – 'The Hidden Flame', The strength of shadows",
         "body": """When the sun retreats, Arka remains — cloaked, quiet, waiting. Night is not absence, but presence hidden.
 
 Color: Deep Black
@@ -471,7 +472,7 @@ Its constellation is quiet, precise — like stars behind clouds."""
     },
     
     "What is the Arka Horizon pendant?": {
-        "subject": "Arka Horizon – "The Edge of Becoming", Expansion, breath, and boundlessness",
+        "subject": "Arka Horizon – 'The Edge of Becoming', Expansion, breath, and boundlessness",
         "body": """Arka stands at the place where the sky touches the sea — a dreamline called Horizon.
 
 Color: Sky Blue
@@ -483,7 +484,7 @@ Its scattered diamond pattern reflects the vastness of the sky meeting the sea
     },
     
     "What is the Arka Noctis pendant?": {
-        "subject": "Arka Noctis – "The Violet Flame", The unseen nebula",
+        "subject": "Arka Noctis – 'The Violet Flame', The unseen nebula",
         "body": """Long before day and night were named, Arka dreamt Noctis — a pendant made for seekers of the silent sky.
 
 Color: Violet
@@ -495,7 +496,7 @@ Its diamond pattern feels like a nebula caught mid-breath — expansive, deep, t
     },
     
     "What is the Arka Verdant pendant?": {
-        "subject": "Arka Verdant – "The Pulse of Renewal", Earth's wisdom, water's grace",
+        "subject": "Arka Verdant – 'The Pulse of Renewal', Earth's wisdom, water's grace",
         "body": """In every leaf that unfurls, Arka breathes. Verdant is the promise of becoming again.
 
 Color: Forest Blue-Green
@@ -507,7 +508,7 @@ Diamond variations shimmer like light through leaves — rhythmic, peaceful, ete
     },
     
     "What is the Arka Ember pendant?": {
-        "subject": "Arka Ember – "The Sacred Fire", Flame that becomes form",
+        "subject": "Arka Ember – 'The Sacred Fire', Flame that becomes form",
         "body": """From the heart of Arka's forge comes Ember — glowing not in rage, but on purpose.
 
 Color: Deep Orange
@@ -519,7 +520,7 @@ A galaxy of diamond sizes creates a flicker-like finish, as dynamic as a dancing
     },
     
     "What is the Arka Solis pendant?": {
-        "subject": "Arka Solis – "The Sculpted Sun", Joy captured in glow",
+        "subject": "Arka Solis – 'The Sculpted Sun', Joy captured in glow",
         "body": """Arka reached into the sun and shaped it with care — thus was born Solis, the radiant laugh of light.
 
 Color: Radiant Yellow
@@ -531,7 +532,7 @@ A constellation of varied diamond sizes makes this a living rhythm of light —
     },
     
     "What is the Arka Origin pendant?": {
-        "subject": "Arka – "The One Before the Many", The essence entire",
+        "subject": "Arka – 'The One Before the Many', The essence entire",
         "body": """Before there were names, there was Arka. The Origin is not a pendant — it is the soul from which all pendants came.
 
 It is the heart. The first. The final.