Datasets:

Ramesh10
/

medical-emails-producta-noncase-combo-dataset

instruction stringlengths 776 1.22k	output stringclasses 20 values
SUBJECT: Medical information request for Product A and technical portal issue BODY: Dear Commercial and Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 8 weeks ago for my specialist-managed autoimmune condition. I would like to unde...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Supply inquiry and portal training request BODY: Dear Product Support Team, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 20 mg for our specialist outpatient centre. We are reviewing region...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Medical and IT Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 5 mg pack collected from the pharmacy 2 days ago. The batch number is PRA490809 and the expiry date is May 2027. When I opened the pac...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Commercial and Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 50 mg pack collected from the pharmacy 5 days ago. The batch number is PA539794 and the expiry date is March 2026. When I opened the p...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Medical Affairs and System Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 53 year old patient under my care with immune-mediated joint disease. Th...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Quality Assurance and IT Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 2 weeks ago for my immune-mediated joint disease. I would like to understand wha...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Side effects with Product A and system login problem BODY: Dear Quality Assurance and IT Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 49 year old patient treated for dermatology condition. Product A was star...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Commercial and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Metformin 1000 mg for our specialist outpatient cent...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Symptoms after Product A and separate portal issue BODY: Dear Product Support Team, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 3 weeks ago for my specialist-managed autoimmune condition. Since beginning treatment I have developed marked fatigue,...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Question about Product A use and system support request BODY: Dear Quality Assurance and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 57 year old patient under my care with specialist-managed autoimmune c...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Medical Affairs and System Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 63 year old patient under my care with chronic inflammatory condition. T...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Case Management and Technical Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amlodipine 1000 mg for our specialist outpatien...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Distribution information request and portal access coordination BODY: Dear Case Management and Technical Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Metformin 20 mg for our private hosp...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Report of reaction to Product A plus technical support request BODY: Dear Case Management and Technical Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 46 year old patient treated for neurological condition. Pr...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Product Support Team, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 10 mg identified during pharmacy handling. In batch AX872045, expiry March 2026, the liquid in the prefilled syringe appear...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Commercial and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Omeprazole 5 mg for our integrated care organisation...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Medical and IT Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 10 mg pack collected from the pharmacy 2 days ago. The batch number is QPA173629 and the expiry date is June 2026. When I opened t...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Symptoms after Product A and separate portal issue BODY: Dear Relevant Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 6 weeks ago for my psoriatic arthritis. Since beginning treatment I have developed a widespread itchy rash, facial swelling,...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Commercial and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 40 mg for our integrated care organisat...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Safety and Operations Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amoxicillin 100 mg for our specialist outpatient cent...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Case Management and Technical Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 20 mg identified during pharmacy handling. In batch AX374195, expiry October 2026, the tablets had a...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Case Management and Technical Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Lisinopril 40 mg for our healthcare procurement...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Relevant Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 75 year old patient under my care with long-term inflammatory disorder. The patient has bee...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Commercial question and account setup support BODY: Dear Medical Affairs and System Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Lisinopril 10 mg for our community pharmacy chain. We are...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Commercial question and account setup support BODY: Dear Medical Information and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Levothyroxine 20 mg for our integrated care organisation. We...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A tablet issue with separate IT support matter BODY: Dear Relevant Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 5 mg pack collected from the pharmacy 14 days ago. The batch number is PRA644424 and the expiry date is June 2026. When I opened the packagin...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Defective Product A pack and portal access request BODY: Dear Quality Assurance and IT Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 5 mg pack collected from the pharmacy 3 days ago. The batch number is PRA612813 and the expiry date is May 2027. When I o...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Medical Affairs and System Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Levothyroxine 40 mg for our community pharmacy cha...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Medical and IT Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 4 weeks ago for my cardiac rhythm condition. I would like to understand whether Product A ...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Medical information request for Product A and technical portal issue BODY: Dear Quality Assurance and IT Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 2 weeks ago for my specialist-managed autoimmune condition. I would li...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Distribution information request and portal access coordination BODY: Dear Medical Information and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amlodipine 100 mg for our regional clinic ...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Relevant Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 2 weeks ago for my psoriatic arthritis. I would like to understand whether Product A can be continued before an...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Medical information request for Product A and technical portal issue BODY: Dear Safety and Operations Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 85 year old patient under my care with dermatology condition. The pa...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Quality Assurance and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 62 year old patient under my care with dermatology condition. The patient ...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Distribution information request and portal access coordination BODY: Dear Medical and IT Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 10 mg for our healthcare procurement c...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A safety information query plus account access concern BODY: Dear Product Support Team, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 8 weeks ago for my specialist-managed autoimmune condition. I would like to understand whether...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A tablet issue with separate IT support matter BODY: Dear Commercial and Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 75 mg identified during pharmacy handling. In batch AX855187, expiry January 2027, one blister strip contain...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Medical Affairs and System Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 30 mg identified during pharmacy handling. In batch PRA208086, expiry March 2026, the blister foil was ...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Commercial question and account setup support BODY: Dear Medical Information and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Lisinopril 1000 mg for our regional clinic network. We are r...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Side effects with Product A and system login problem BODY: Dear Medical and IT Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 34 year old patient treated for long-term inflammatory disorder. Product A was star...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Symptoms after Product A and separate portal issue BODY: Dear Medical Information and Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 8 weeks ago for my psoriatic arthritis. Since beginning treatment I have developed ongoing vomiting, ...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Supply inquiry and portal training request BODY: Dear Case Management and Technical Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 5 mg for our regional clinic network. We are...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Commercial question and account setup support BODY: Dear Relevant Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amoxicillin 1000 mg for our healthcare procurement consortium. We are reviewing rei...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Report of reaction to Product A plus technical support request BODY: Dear Quality Assurance and IT Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 72 year old patient treated for immune-mediated joint disease. ...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Product Support Team, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 40 mg identified during pharmacy handling. In batch PRA543228, expiry September 2027, the liquid in the prefilled syringe a...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Medical Information and Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 29 year old patient under my care with cardiac rhythm condition. The patien...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Safety report for Product A with unrelated account problem BODY: Dear Quality Assurance and IT Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 10 weeks ago for my dermatology condition. Since beginning treatment I have developed painfu...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Case Management and Technical Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 100 mg identified during pharmacy handling. In batch PA102062, expiry September 2027, one bliste...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Case Management and Technical Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 6 weeks ago for my long-term inflammatory disorder. I would like to underst...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Case Management and Technical Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 50 mg pack collected from the pharmacy 10 days ago. The batch number is QPA438237 and the expiry date is March 2026...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Report of reaction to Product A plus technical support request BODY: Dear Relevant Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 77 year old patient treated for neurological condition. Product A was started at 5 mg a...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Side effects with Product A and system login problem BODY: Dear Medical and IT Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 8 weeks ago for my psoriatic arthritis. Since beginning treatment I have developed painful mouth ulcers, fev...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Medical Affairs and System Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 82 year old patient under my care with chronic inflammatory condi...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A tablet issue with separate IT support matter BODY: Dear Medical Affairs and System Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 20 mg pack collected from the pharmacy 2 days ago. The batch number is PA542111 and the expiry date is May 2027. Wh...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Distribution information request and portal access coordination BODY: Dear Medical Affairs and System Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Lisinopril 20 mg for our specialist out...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Quality complaint for Product A and document upload failure BODY: Dear Commercial and Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 75 mg pack collected from the pharmacy 14 days ago. The batch number is QPA982333 and the expiry date is September 2027. W...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Supply inquiry and portal training request BODY: Dear Medical Information and Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amoxicillin 20 mg for our community pharmacy chain. We are revi...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Relevant Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Methotrexate 500 mg for our community pharmacy chain. We are reviewing appro...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Defective Product A pack and portal access request BODY: Dear Case Management and Technical Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 50 mg pack collected from the pharmacy 2 days ago. The batch number is PA543324 and the expiry date is June 2026. Wh...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Medical and IT Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Omeprazole 500 mg for our private hospital group. We are revie...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Safety and Operations Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amoxicillin 500 mg for our regional clinic network. We are revi...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Quality complaint for Product A and document upload failure BODY: Dear Medical Information and Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 40 mg pack collected from the pharmacy 10 days ago. The batch number is AX989832 and the expiry date is October 2...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Defective Product A pack and portal access request BODY: Dear Case Management and Technical Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 75 mg pack collected from the pharmacy 2 days ago. The batch number is PAX682451 and the expiry date is January 2027...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Safety report for Product A with unrelated account problem BODY: Dear Product Support Team, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 6 weeks ago for my cardiac rhythm condition. Since beginning treatment I have developed progressive ankle swel...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Commercial question and account setup support BODY: Dear Product Support Team, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Amlodipine 40 mg for our private hospital group. We are reviewing market acce...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Medical and IT Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Levothyroxine 20 mg for our private hospital group. ...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Product Support Team, I am writing about two unrelated issues. The first concerns the quality of my Product A 5 mg pack collected from the pharmacy 7 days ago. The batch number is PAX332046 and the expiry date is June 2026. When I opened the packaging,...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Product Support Team, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 10 weeks ago for my long-term inflammatory disorder. I would like to understand what monitoring is...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A adverse symptoms and online form issue BODY: Dear Quality Assurance and IT Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 29 year old patient treated for immune-mediated joint disease. Product A was ...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Quality complaint for Product A and document upload failure BODY: Dear Medical Information and Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 30 mg pack collected from the pharmacy 14 days ago. The batch number is AX233332 and the expiry date is May 2027....	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Commercial question and account setup support BODY: Dear Relevant Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Levothyroxine 1000 mg for our private hospital group. We are reviewing commercial p...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Commercial question and account setup support BODY: Dear Product Support Team, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 1000 mg for our integrated care organisation. We are reviewing a...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "95%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A tablet issue with separate IT support matter BODY: Dear Relevant Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 5 mg pack collected from the pharmacy 10 days ago. The batch number is PRA588453 and the expiry date is March 2026. When I opened the packagi...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A safety information query plus account access concern BODY: Dear Medical Affairs and System Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 8 weeks ago for my immune-mediated joint disease. I would like to understa...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Product Support Team, I am writing about two unrelated issues. The first concerns the quality of my Product A 50 mg pack collected from the pharmacy 3 days ago. The batch number is QPA720195 and the expiry date is June 2026. When I opened the packa...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Medical Affairs and System Support Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Ibuprofen 20 mg for our healthcare procurement con...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Relevant Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 40 mg pack collected from the pharmacy 3 days ago. The batch number is PRA862719 and the expiry date is June 2026. When I opened the packaging, seve...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Medical information request for Product A and technical portal issue BODY: Dear Relevant Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 4 weeks ago for my psoriatic arthritis. I would like to understand what precautions apply to P...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Side effects with Product A and system login problem BODY: Dear Medical Affairs and System Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 10 weeks ago for my long-term inflammatory disorder. Since beginning treatment I have developed ...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Report of reaction to Product A plus technical support request BODY: Dear Medical Information and Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 3 weeks ago for my cardiac rhythm condition. Since beginning treatment I have developed m...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A tablet issue with separate IT support matter BODY: Dear Commercial and Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 40 mg identified during pharmacy handling. In batch QPA107377, expiry October 2026, several tablets crumbled...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Safety report for Product A with unrelated account problem BODY: Dear Medical Information and Support Teams, I need to raise two different concerns. The first relates to symptoms I experienced after starting Product A 2 weeks ago for my long-term inflammatory disorder. Since beginning treatment I have develope...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Medical and IT Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 100 mg identified during pharmacy handling. In batch PA157219, expiry May 2027, the tablets had an unusual chem...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "96%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Safety and Operations Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 5 mg identified during pharmacy handling. In batch PAX658403, expiry January 2027, the bottle cap seal was already b...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Institutional supply question plus operational support request BODY: Dear Product Support Team, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Ibuprofen 1000 mg for our regional clinic network. We are re...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Commercial question and account setup support BODY: Dear Relevant Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Lisinopril 20 mg for our healthcare procurement consortium. We are reviewing approv...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A quality defect and reporting system issue BODY: Dear Quality Assurance and IT Support Teams, I am writing about two unrelated issues. The first concerns the quality of my Product A 20 mg pack collected from the pharmacy 10 days ago. The batch number is QPA121648 and the expiry date is May 2027. When ...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Commercial question and account setup support BODY: Dear Relevant Teams, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Atorvastatin 10 mg for our integrated care organisation. We are reviewing authorise...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Defective Product A pack and portal access request BODY: Dear Relevant Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 75 mg identified during pharmacy handling. In batch QPA898675, expiry May 2027, the liquid in the prefilled syringe appeared c...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Medical and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 59 year old patient under my care with long-term inflammatory disorder. The p...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A safety information query plus account access concern BODY: Dear Safety and Operations Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 3 weeks ago for my dermatology condition. I would like to understand whether Product A ...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A packaging concern plus upload problem BODY: Dear Medical Affairs and System Support Teams, I am contacting you regarding two separate matters. The first is a product quality complaint for Product A 10 mg identified during pharmacy handling. In batch PA248964, expiry October 2026, the carton contained...	{"Classification_of_request": {"Classification": "Product Complaint, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Product Complaint because the sender reports a defect or quality concern involving Product A, such as damaged tablets, packaging integrity concerns, mismatched labelling, d...
SUBJECT: Question about Product A use and system support request BODY: Dear Quality Assurance and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 24 year old patient under my care with neurological condition. The pat...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Medical information request for Product A and technical portal issue BODY: Dear Safety and Operations Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 4 weeks ago for my long-term inflammatory disorder. I would like to understand wh...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Procurement inquiry with separate onboarding request BODY: Dear Product Support Team, I am writing to raise two separate matters for routing to the appropriate teams. The first is a professional commercial and supply chain inquiry regarding Ibuprofen 100 mg for our integrated care organisation. We are reviewin...	{"Classification_of_request": {"Classification": "Other, Non-Case", "Confidence_percentage": "97%"}, "Analysis": "The first matter is an Other request because the sender raises a legitimate commercial, administrative, supply chain, procurement, pricing, or partnership inquiry about a non-company product. This requires ...
SUBJECT: Product A dosing clarification with separate login problem BODY: Dear Medical Information and Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 74 year old patient under my care with cardiac rhythm condition. The...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Symptoms after Product A and separate portal issue BODY: Dear Medical and IT Support Teams, I am reporting two separate issues that should be routed independently. The first is an adverse event report involving Product A in a 70 year old patient treated for neurological condition. Product A was started at 5 mg...	{"Classification_of_request": {"Classification": "Adverse Event, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is an Adverse Event report because the sender describes undesirable symptoms or harmful clinical outcomes occurring after exposure to Product A, with timing and clinical context suf...
SUBJECT: Product A clinical question and portal access issue BODY: Dear Medical and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 75 year old patient under my care with cardiac rhythm condition. The patient has bee...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Product A safety information query plus account access concern BODY: Dear Commercial and Support Teams, I am contacting you about two unrelated issues. First, I have a medical question about Product A, which I was prescribed 10 weeks ago for my psoriatic arthritis. I would like to understand whether Product A ...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "94%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...
SUBJECT: Question about Product A use and system support request BODY: Dear Medical and IT Support Teams, I am writing with two separate matters that need different handling. The first is a medical information request about Product A for a 84 year old patient under my care with immune-mediated joint disease. The patien...	{"Classification_of_request": {"Classification": "Medical Information, Non-Case", "Confidence_percentage": "98%"}, "Analysis": "The first matter is a Medical Information request because the sender asks for clinical guidance about Product A, including dosing, safety, monitoring, administration, or precautions in a speci...

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Medical Emails Product A and Non-Case Combined Classification Dataset

This dataset contains 800 unique synthetic medical and operational emails in strict JSONL format for email classification training.

Dataset File

medical_emails_producta_noncase_combo_800.jsonl - 800 emails

Classification Categories

The dataset contains 200 unique emails for each combined classification:

Medical Information, Non-Case - Product A medical information request plus a separate operational Non-Case issue
Adverse Event, Non-Case - Product A adverse event report plus a separate operational Non-Case issue
Product Complaint, Non-Case - Product A quality complaint plus a separate operational Non-Case issue
Other, Non-Case - Non-Company Product X commercial or administrative inquiry plus a separate operational Non-Case issue

Product Naming Rules

Product A categories use only Product A as the company product name.
Other category uses only these Non-Company Product X names: Metformin, Atorvastatin, Amoxicillin, Ibuprofen, Omeprazole, Lisinopril, Levothyroxine, Amlodipine, Methotrexate.

Non-Case Coverage

Each combined category includes operational Non-Case issues across the following types:

Login or access issues
Application support requests
Training or onboarding inquiries
Scheduling or operational coordination
User management or account setup
Workflow or process clarification

Sender Mix

Each category contains a balanced sender mix:

100 healthcare professional sender emails
100 non-healthcare professional sender emails

JSONL Format

Each row follows this structure:

{"instruction":"SUBJECT: ...\nBODY:\n...","output":"{\"Classification_of_request\": {\"Classification\": \"Medical Information, Non-Case\", \"Confidence_percentage\": \"95%\"}, \"Analysis\": \"...\"}"}

Quality Notes

800 total unique emails
200 emails per category
No unicode escape characters such as \u2013
No parenthesis in Analysis fields
Strict numeric normalization using digits, such as 3 weeks, 10 mg, and 62 year old
Multi-label issues are integrated naturally into paragraph-style email narratives

Generated by ML Intern

This dataset repository was generated by ML Intern, an agent for machine learning research and development on the Hugging Face Hub.

Try ML Intern: https://smolagents-ml-intern.hf.space
Source code: https://github.com/huggingface/ml-intern

Usage

from datasets import load_dataset

dataset = load_dataset('Ramesh10/medical-emails-producta-noncase-combo-dataset')

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