call_id stringlengths 11 11 | customer_id stringlengths 10 10 | agent_id stringclasses 900
values | call_date stringdate 2024-01-01 00:00:00 2024-10-27 00:00:00 | call_duration_seconds int64 60 1.8k | issue_category stringclasses 10
values | transcript stringlengths 10 221 | sentiment stringclasses 3
values | resolved bool 2
classes | escalated bool 2
classes | satisfaction_score int64 1 5 |
|---|---|---|---|---|---|---|---|---|---|---|
CALL0000200 | CUST373329 | AGENT807 | 2024-08-24 00:00:00 | 1,213 | payment_issues | Amount control always any whatever. Ever customer science arrive. Hand buy old thought along fire speak summer. | neutral | true | false | 2 |
CALL0000201 | CUST592328 | AGENT149 | 2024-01-03 00:00:00 | 168 | delivery_delay | Account ok where safe. Smile protect list what perhaps station mouth. Than however than give. | positive | true | false | 5 |
CALL0000202 | CUST663747 | AGENT862 | 2024-01-23 00:00:00 | 1,403 | technical_support | Source theory sense both safe. Her entire themselves leader. | neutral | true | false | 2 |
CALL0000203 | CUST366434 | AGENT660 | 2024-08-25 00:00:00 | 1,398 | technical_support | Fight report bank than issue bank. Nearly both we one central. Officer concern off reduce drive west. Picture along look believe focus open. | negative | true | false | 5 |
CALL0000204 | CUST762047 | AGENT144 | 2024-10-16 00:00:00 | 554 | product_quality | Today evidence affect produce community according. Size rule but put word soldier would owner. Detail how gun treatment age base can off. | negative | false | true | 1 |
CALL0000205 | CUST362286 | AGENT978 | 2024-06-25 00:00:00 | 668 | product_quality | Seat break itself free side respond treatment stuff. Control resource hard tax. Road strong your rule per provide. | neutral | true | false | 4 |
CALL0000206 | CUST223095 | AGENT595 | 2024-07-13 00:00:00 | 533 | product_inquiry | Tax either already thing so seven culture. Drive article better city politics appear. | neutral | true | false | 1 |
CALL0000207 | CUST638596 | AGENT914 | 2024-05-09 00:00:00 | 722 | cancellation_request | Opportunity shake mind million step coach. Bit skill authority. Concern center ask free. Hospital series somebody nearly break. | positive | false | false | 3 |
CALL0000208 | CUST425792 | AGENT531 | 2024-04-16 00:00:00 | 1,535 | payment_issues | Usually laugh Congress sea mention western. Song true someone produce each performance. How store now first manager play senior. | positive | true | false | 4 |
CALL0000209 | CUST161767 | AGENT873 | 2024-01-12 00:00:00 | 673 | cancellation_request | Threat all because phone. Baby that leave concern strong. Teach quite support suffer star else. Environmental message report phone effort red mother. | positive | true | false | 4 |
CALL0000210 | CUST140748 | AGENT669 | 2024-08-28 00:00:00 | 1,333 | delivery_delay | Apply response realize always ago sound. Main four open court west act. Executive baby drop now. | neutral | true | false | 5 |
CALL0000211 | CUST379510 | AGENT709 | 2024-09-07 00:00:00 | 1,533 | refund_request | Detail talk visit fall allow throw beautiful. Red citizen others begin official. Part case according memory international model sure. Because happen listen turn near likely past. | neutral | false | true | 3 |
CALL0000212 | CUST237931 | AGENT862 | 2024-03-31 00:00:00 | 605 | payment_issues | Tax eye lose own outside. National forget should time listen. | neutral | true | false | 4 |
CALL0000213 | CUST597676 | AGENT859 | 2024-04-13 00:00:00 | 1,740 | cancellation_request | Tonight along long success technology. | positive | true | false | 4 |
CALL0000214 | CUST173994 | AGENT418 | 2024-05-16 00:00:00 | 1,176 | technical_support | Politics spring white by. Agency agency professional tree purpose. | positive | false | false | 5 |
CALL0000215 | CUST958037 | AGENT304 | 2024-06-21 00:00:00 | 70 | cancellation_request | Wide throughout before turn compare. | neutral | true | false | 4 |
CALL0000216 | CUST861024 | AGENT919 | 2024-07-14 00:00:00 | 1,030 | product_inquiry | Morning chance field decade white news. Election fill inside down. Despite expect social daughter myself week maintain. | positive | true | false | 5 |
CALL0000217 | CUST367164 | AGENT205 | 2024-08-20 00:00:00 | 1,162 | cancellation_request | Plan crime energy cut now spring. Analysis know ask work early audience life would. Tax science laugh security. | neutral | true | true | 3 |
CALL0000218 | CUST552477 | AGENT431 | 2024-06-22 00:00:00 | 213 | product_inquiry | Movement provide form father. Majority then general administration field. | neutral | false | false | 4 |
CALL0000219 | CUST281871 | AGENT794 | 2024-08-06 00:00:00 | 928 | delivery_delay | History quite star start against society listen. Capital chair shake smile student year. | positive | true | false | 4 |
CALL0000220 | CUST250224 | AGENT504 | 2024-03-18 00:00:00 | 579 | product_inquiry | Hotel response cultural discover. By management director add later dark. | positive | false | false | 2 |
CALL0000221 | CUST511738 | AGENT944 | 2024-02-05 00:00:00 | 378 | refund_request | Develop option memory physical know sure under. Organization if manage those speech detail though. | negative | true | false | 3 |
CALL0000222 | CUST865806 | AGENT968 | 2024-04-17 00:00:00 | 170 | technical_support | Rate notice child teacher mind. Small position physical treatment. Far opportunity member drug whom actually state. | positive | false | false | 5 |
CALL0000223 | CUST659929 | AGENT202 | 2024-10-14 00:00:00 | 580 | payment_issues | Simple trouble tell hair. Place middle soon thousand family. Take charge public chair including debate. | neutral | true | false | 4 |
CALL0000224 | CUST464000 | AGENT833 | 2024-08-09 00:00:00 | 1,287 | product_inquiry | Cost different myself value friend. Thus already language trial form mouth analysis. Ground least despite recognize weight now. | neutral | true | false | 1 |
CALL0000225 | CUST944632 | AGENT670 | 2024-05-15 00:00:00 | 821 | cancellation_request | Husband space smile well white. Shoulder population represent run blood threat night. Glass age everyone around system draw beyond. | neutral | true | false | 2 |
CALL0000226 | CUST838196 | AGENT178 | 2024-01-31 00:00:00 | 962 | general_inquiry | Decide both budget growth. Project along world government third young. | positive | true | true | 4 |
CALL0000227 | CUST639300 | AGENT590 | 2024-08-10 00:00:00 | 972 | delivery_delay | Way keep few including account accept run. Fall put physical forget. Hundred woman song whatever. | positive | true | false | 4 |
CALL0000228 | CUST436325 | AGENT941 | 2024-10-26 00:00:00 | 1,539 | refund_request | Use ahead to local develop sister. In south phone hospital alone house. | neutral | true | false | 5 |
CALL0000229 | CUST984927 | AGENT547 | 2024-06-24 00:00:00 | 972 | delivery_delay | Effort determine miss song among. Air Congress star team audience. | neutral | true | true | 5 |
CALL0000230 | CUST207306 | AGENT967 | 2024-08-21 00:00:00 | 229 | cancellation_request | Then long into include. Stop section agent by. Office none page. | positive | false | false | 5 |
CALL0000231 | CUST372054 | AGENT932 | 2024-02-16 00:00:00 | 1,214 | delivery_delay | Business similar country according together evidence marriage. Drop admit always list we represent production. | neutral | true | false | 3 |
CALL0000232 | CUST499625 | AGENT207 | 2024-06-16 00:00:00 | 424 | product_inquiry | Theory all movement senior. Off fund set risk that employee back. | positive | true | false | 4 |
CALL0000233 | CUST515895 | AGENT595 | 2024-02-20 00:00:00 | 1,329 | order_tracking | Continue election ok year. Everybody husband production top beautiful education nor focus. | negative | false | true | 5 |
CALL0000234 | CUST986723 | AGENT328 | 2024-01-26 00:00:00 | 392 | payment_issues | Take country he hundred. Art tonight forward must section store course. Happy enough dinner our economy. | positive | true | false | 3 |
CALL0000235 | CUST999284 | AGENT151 | 2024-05-21 00:00:00 | 394 | product_quality | It direction range college if. Magazine respond man born describe meet. | negative | true | false | 5 |
CALL0000236 | CUST714211 | AGENT743 | 2024-07-02 00:00:00 | 874 | product_quality | Smile return fight. Story benefit half despite. Picture opportunity fly Congress stop call model. | positive | true | false | 4 |
CALL0000237 | CUST848256 | AGENT942 | 2024-04-30 00:00:00 | 1,476 | payment_issues | Reduce argue certain writer. Recent individual share. Something attack age score. | neutral | true | false | 5 |
CALL0000238 | CUST608367 | AGENT633 | 2024-10-01 00:00:00 | 1,786 | order_tracking | Say traditional enter. Small since turn weight some. | positive | true | false | 3 |
CALL0000239 | CUST308825 | AGENT757 | 2024-05-31 00:00:00 | 1,210 | order_tracking | Reach close whole reflect suddenly game when. Technology book perhaps attorney. | positive | true | true | 3 |
CALL0000240 | CUST912976 | AGENT187 | 2024-04-23 00:00:00 | 1,200 | order_tracking | Study any air radio cause. Five body deep news. Just happen bill real. | positive | true | false | 5 |
CALL0000241 | CUST352996 | AGENT145 | 2024-02-04 00:00:00 | 445 | general_inquiry | Area capital real subject bag. Couple allow kid. Employee save factor necessary information head responsibility. | positive | true | false | 4 |
CALL0000242 | CUST307935 | AGENT688 | 2024-04-05 00:00:00 | 537 | account_issues | Generation recognize common ok even political. Sign agency develop yeah. Answer fact plant arrive. Add on as former. | positive | true | false | 4 |
CALL0000243 | CUST951098 | AGENT942 | 2024-02-13 00:00:00 | 984 | product_quality | Nation PM though product item four tree. Get Mrs appear. Strategy fall Mrs quickly suddenly. | positive | true | true | 5 |
CALL0000244 | CUST864889 | AGENT402 | 2024-01-26 00:00:00 | 1,428 | cancellation_request | Bit out natural. | neutral | true | false | 4 |
CALL0000245 | CUST159080 | AGENT750 | 2024-01-17 00:00:00 | 269 | delivery_delay | Old single toward other paper Democrat. Sound effort system pressure authority morning inside. | positive | true | false | 2 |
CALL0000246 | CUST941644 | AGENT115 | 2024-10-15 00:00:00 | 1,116 | delivery_delay | Prepare draw agency southern economic. Guess recognize or professor trial. | neutral | true | false | 5 |
CALL0000247 | CUST685503 | AGENT974 | 2024-03-17 00:00:00 | 311 | refund_request | Along family anything agent place. Reveal value yard take after out. | positive | true | false | 4 |
CALL0000248 | CUST796204 | AGENT563 | 2024-01-04 00:00:00 | 1,207 | account_issues | Past maybe quickly edge head deal worry shake. Society owner to mother challenge what. | positive | true | false | 4 |
CALL0000249 | CUST177092 | AGENT114 | 2024-03-18 00:00:00 | 1,168 | product_inquiry | Evidence impact serious certainly. Government nearly suddenly person any tree. | positive | true | false | 3 |
CALL0000250 | CUST398694 | AGENT272 | 2024-05-15 00:00:00 | 752 | technical_support | Same place smile fact involve language. General a loss take half just collection I. Save media or level. | neutral | true | false | 1 |
CALL0000251 | CUST780761 | AGENT937 | 2024-07-15 00:00:00 | 1,651 | payment_issues | Finally forget view executive. Factor act year already. | positive | false | false | 5 |
CALL0000252 | CUST271481 | AGENT827 | 2024-03-24 00:00:00 | 1,333 | general_inquiry | Term final fund really school your task. Owner near item now. Ability suffer be sister listen check like. Turn yourself according boy wind trouble. | negative | true | true | 5 |
CALL0000253 | CUST194957 | AGENT595 | 2024-09-18 00:00:00 | 1,100 | order_tracking | Represent data look guy would why single. Food feel foot heart special least growth. | neutral | true | false | 4 |
CALL0000254 | CUST212110 | AGENT670 | 2024-02-16 00:00:00 | 1,657 | order_tracking | Same thus close he action. Man away agreement friend so. Painting owner his deal. | positive | true | false | 5 |
CALL0000255 | CUST938300 | AGENT907 | 2024-08-31 00:00:00 | 720 | refund_request | Election central beyond same ever opportunity. Talk measure quite south. | positive | true | true | 1 |
CALL0000256 | CUST995383 | AGENT217 | 2024-04-26 00:00:00 | 443 | technical_support | Letter food concern evidence culture present. Indeed us painting evidence. Voice crime church during word down. | positive | true | false | 4 |
CALL0000257 | CUST212928 | AGENT870 | 2024-05-30 00:00:00 | 1,249 | cancellation_request | Feeling accept degree how whether performance yet. Suggest attack across guess. | positive | true | false | 3 |
CALL0000258 | CUST353770 | AGENT461 | 2024-07-28 00:00:00 | 1,678 | account_issues | Meeting live project. Expect course phone life. | positive | true | false | 3 |
CALL0000259 | CUST138836 | AGENT158 | 2024-09-05 00:00:00 | 763 | account_issues | Second street election upon. Us ok song voice technology artist body. Forward piece evening reflect wait plan. Hundred president assume including visit everyone. | negative | true | true | 5 |
CALL0000260 | CUST587562 | AGENT795 | 2024-07-14 00:00:00 | 880 | refund_request | Store knowledge look reason collection bar reason. Budget Congress pattern remain remain full. Case enough establish throughout sell travel point. | positive | false | false | 3 |
CALL0000261 | CUST516639 | AGENT745 | 2024-07-12 00:00:00 | 958 | payment_issues | Development allow institution buy a. Left well together cost now place although. Really conference go indeed most food whose. Shoulder number paper town happy once. | neutral | false | false | 2 |
CALL0000262 | CUST865285 | AGENT411 | 2024-08-18 00:00:00 | 1,501 | account_issues | Summer price food teacher seven feel eat condition. Newspaper water hair particularly. Work laugh this property since rule I. | neutral | true | false | 1 |
CALL0000263 | CUST798010 | AGENT189 | 2024-09-07 00:00:00 | 185 | account_issues | Which half trip challenge. Conference send forget vote hand. Indeed opportunity item red challenge throw trade area. | positive | false | false | 2 |
CALL0000264 | CUST427158 | AGENT469 | 2024-01-10 00:00:00 | 1,544 | order_tracking | Democrat strategy soon small case usually talk able. Expert rate leg. Huge car approach something seem. | neutral | true | false | 4 |
CALL0000265 | CUST819199 | AGENT119 | 2024-03-23 00:00:00 | 977 | product_quality | Good whether around pattern impact old military. Light recently something adult wind against strong. | neutral | true | false | 5 |
CALL0000266 | CUST108880 | AGENT923 | 2024-03-28 00:00:00 | 1,427 | general_inquiry | Hear growth across point phone. Last help nation second easy buy avoid. | positive | true | false | 3 |
CALL0000267 | CUST933811 | AGENT727 | 2024-08-30 00:00:00 | 429 | product_quality | Nor although such life everyone reflect yes. Fill can concern area. Audience may social out agent no. | positive | true | false | 3 |
CALL0000268 | CUST913865 | AGENT746 | 2024-04-04 00:00:00 | 807 | cancellation_request | Finish shake career feel size. Yard modern feeling pick movie significant religious our. | neutral | false | false | 4 |
CALL0000269 | CUST820584 | AGENT964 | 2024-06-26 00:00:00 | 1,279 | order_tracking | Appear free authority skill minute. Hair prepare movement family just lead. Second about follow claim training. Base nothing news behavior her. | positive | true | false | 4 |
CALL0000270 | CUST462298 | AGENT229 | 2024-06-04 00:00:00 | 283 | payment_issues | Result weight particular he. Contain evening main according than. Hotel administration concern whole. | positive | false | false | 4 |
CALL0000271 | CUST402333 | AGENT641 | 2024-08-16 00:00:00 | 338 | product_inquiry | Employee spend popular three. Least today up any treat two. Cultural two position participant teacher later give. | neutral | true | false | 5 |
CALL0000272 | CUST595202 | AGENT381 | 2024-07-18 00:00:00 | 1,277 | order_tracking | Could partner back conference professional. Generation customer around. | neutral | true | false | 3 |
CALL0000273 | CUST391796 | AGENT962 | 2024-07-21 00:00:00 | 1,749 | product_inquiry | Skill standard lay personal rate build. Might day those of commercial near contain. Career off adult add. | neutral | false | false | 5 |
CALL0000274 | CUST415860 | AGENT929 | 2024-02-25 00:00:00 | 1,040 | order_tracking | Already fear open pass recognize final born. | positive | false | false | 5 |
CALL0000275 | CUST842033 | AGENT733 | 2024-04-23 00:00:00 | 410 | general_inquiry | Parent want you face. Officer market see show spring hear happen art. | neutral | false | false | 4 |
CALL0000276 | CUST331379 | AGENT591 | 2024-09-14 00:00:00 | 983 | cancellation_request | He responsibility season long build hair. Wish option democratic factor. | positive | true | false | 4 |
CALL0000277 | CUST616823 | AGENT707 | 2024-08-31 00:00:00 | 1,663 | technical_support | Already she me country if record respond. Artist ask become television sit how generation. | positive | true | false | 5 |
CALL0000278 | CUST118014 | AGENT155 | 2024-09-12 00:00:00 | 1,292 | order_tracking | Far sense create nor single apply better paper. Million it east writer prevent food event. Blood choice their society fact true. | neutral | false | false | 4 |
CALL0000279 | CUST418179 | AGENT253 | 2024-01-02 00:00:00 | 385 | account_issues | Hour service write. At through itself ask wind politics message. She training girl rather girl within teach. | positive | true | false | 5 |
CALL0000280 | CUST408088 | AGENT731 | 2024-07-30 00:00:00 | 1,089 | general_inquiry | Head inside young task resource radio generation move. | positive | false | false | 4 |
CALL0000281 | CUST912136 | AGENT335 | 2024-10-02 00:00:00 | 610 | technical_support | Car edge job much door beyond within. Reach argue talk remember. | neutral | true | false | 3 |
CALL0000282 | CUST244850 | AGENT365 | 2024-03-25 00:00:00 | 1,356 | cancellation_request | Official which might address foot. | neutral | true | false | 5 |
CALL0000283 | CUST617856 | AGENT978 | 2024-08-10 00:00:00 | 1,156 | product_quality | Only federal public society involve Republican song. Account issue camera even adult PM method. Him trial usually box myself happy player. | neutral | true | false | 4 |
CALL0000284 | CUST588052 | AGENT627 | 2024-10-14 00:00:00 | 1,635 | cancellation_request | Why however camera begin attack. Expert south result good beat site. Participant degree approach early money. | positive | true | false | 3 |
CALL0000285 | CUST412142 | AGENT958 | 2024-09-06 00:00:00 | 1,763 | technical_support | Weight use doctor recently consumer history deal much. Box could wife meeting important know sort inside. | neutral | true | true | 5 |
CALL0000286 | CUST984768 | AGENT971 | 2024-05-23 00:00:00 | 1,054 | delivery_delay | Phone teach Republican always long everything live. Wall arrive marriage. Form outside executive health goal huge more. | positive | true | false | 5 |
CALL0000287 | CUST760819 | AGENT826 | 2024-10-04 00:00:00 | 1,487 | account_issues | Option move both join much through behind. Song child you community mean system. | negative | true | false | 3 |
CALL0000288 | CUST769726 | AGENT720 | 2024-03-11 00:00:00 | 496 | technical_support | Most meeting charge little budget expert home. | positive | true | false | 4 |
CALL0000289 | CUST868796 | AGENT938 | 2024-06-02 00:00:00 | 129 | cancellation_request | Different whatever draw alone. Friend sister everyone arrive wish side activity trial. Oil loss son thought recognize order. | neutral | true | false | 1 |
CALL0000290 | CUST288339 | AGENT435 | 2024-07-09 00:00:00 | 1,505 | refund_request | Capital too his. Realize head talk writer truth then feeling. Realize national daughter politics personal section two provide. | negative | true | false | 4 |
CALL0000291 | CUST325112 | AGENT916 | 2024-04-13 00:00:00 | 514 | cancellation_request | Just fish sea himself how. Whatever money position gas religious identify to need. Month civil hear want force serious ready. | negative | true | true | 2 |
CALL0000292 | CUST753324 | AGENT146 | 2024-08-21 00:00:00 | 1,673 | technical_support | Still significant pretty mission factor. Peace difficult know cup two experience toward. | positive | true | false | 3 |
CALL0000293 | CUST120180 | AGENT466 | 2024-01-18 00:00:00 | 977 | payment_issues | Power perform senior big. Reduce authority day require must. | neutral | true | false | 5 |
CALL0000294 | CUST355424 | AGENT322 | 2024-06-03 00:00:00 | 1,661 | order_tracking | Modern sense professional address real commercial best. Smile wonder west often interview. Inside mother myself well. | positive | true | false | 3 |
CALL0000295 | CUST831135 | AGENT343 | 2024-03-11 00:00:00 | 1,352 | refund_request | Choice interview nice since. Purpose apply everyone operation help. | positive | true | false | 5 |
CALL0000296 | CUST722038 | AGENT182 | 2024-05-21 00:00:00 | 501 | general_inquiry | Head former difference fine represent. Better along American lose military dark six. | positive | true | false | 4 |
CALL0000297 | CUST352038 | AGENT241 | 2024-05-05 00:00:00 | 1,345 | payment_issues | Condition choose success pull light trial. Popular movement school control even realize. Choose player price compare water change. Will financial at skill. | neutral | true | false | 3 |
CALL0000298 | CUST245622 | AGENT939 | 2024-04-02 00:00:00 | 1,332 | refund_request | Lead matter reality instead activity. Class step cold top chair. | neutral | true | false | 4 |
CALL0000299 | CUST538410 | AGENT242 | 2024-03-31 00:00:00 | 1,025 | refund_request | Wear analysis reflect religious nature attention film. You great against garden so. Painting run stock this wind sing owner. | positive | true | false | 4 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.