ToolTalk samples
Collection
Two real people improvising customer-service calls in a live tool-calling environment. Clean and Noisy sets: one dataset, one viewer per set. • 3 items • Updated
Datasets:
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ToolTalk Samples - High Quality Duplex Speech and Tool-calling in Customer Service Domain
Two people improvise realistic customer-service calls while one operates a live, stateful tool environment—with synchronized speaker-separated audio, tool calls, and outcomes.
▶ Listen to Clean · ▶ Listen to Noisy · Discuss the full dataset
In this sample: 26 calls · 90.7 minutes · 7 sample domains · 207 tool calls
Technical specs: 48 kHz / 32-bit PCM speaker-separated source tracks · sub −60 dB recording noise floor · RT60 < 90 ms · no compression or EQ
What makes ToolTalk different?
- Human interaction, not generated dialogue. Two real people improvise each call from a persona and objective; conversations are not scripted line by line.
- Live, stateful tools. The agent works against domain databases and functions that read and change state, producing checkable operational outcomes.
- Everything shares one clock. Speaker-separated audio, overlaps, tool arguments and results, and agent behavior are synchronized to the same timeline.
- Noise changes the conversation, not just the waveform. In Noisy calls, participants hear the aligned street or freeway noise bed while speaking and operating the tools; clean microphone tracks and the noise bed remain separately available.
Clean and Noisy sets
| Set | Calls | Minutes | Tool calls | Included | Listen |
|---|---|---|---|---|---|
| Clean | 14 | 48.7 | 112 | Separate agent and customer studio tracks plus a clean combined stereo call | Open Clean viewer |
| Noisy | 12 | 42.0 | 95 | Separate clean speech tracks, the aligned ambient bed, and a post-processed combined call | Open Noisy viewer |
Sample domains: ✈️ Airline reservations · 🛵 Food delivery · ❤️🩹 Healthcare appointment booking · 🏨 Hotel booking · 🪑 Restaurant reservations · 🍝 Restaurant take-out and pick-up · 🚗 Roadside assistance
The full ToolTalk collection also includes banking.
Technical documentation
See TECHNICAL.md for recording specifications, file layouts, noise processing, transcript formats, the complete schema, tool/audio synchronization, and loading examples.
Terms
Fluid Concepts provides these recordings solely for evaluation by people who have agreed to these terms on the data page.
- Evaluation only. Use the samples to evaluate the ToolTalk collection for a possible engagement with Fluid Concepts. Do not use them to train, fine-tune or evaluate a model for any other purpose without written agreement.
- No redistribution. Do not share the files, or derivatives of them, with anyone who has not agreed to these terms on the data page, and do not post them publicly.
- People. The voices belong to paid participants recorded with their consent. Participant ids are anonymous studio codes; do not attempt to identify anyone.
- No cloning. Do not use the recordings to clone, synthesize or imitate anyone's voice, or to build a digital likeness or avatar of any participant.
- Revocation. Access can be withdrawn at any time. On request, delete all copies.
- No warranty. The samples are provided as they are.
Questions: [email protected]
The same text is TERMS.md in this repository (public copy); requesting access is accepting it.
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